Jump to content
Find Professionals    Deals    Get Quotations   Portfolios

Roy Quah

Members
  • Content Count

    1
  • Joined

  • Last visited

Community Reputation

0 Neutral

About Roy Quah

  • Rank
    Newbie

Previous Fields

  • Gender
    Male

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

  1. We engaged BRYAN Yong from Defong Interior after meeting 5 IDs. He was the first one we received an 'emailed quotation' after sending our request through the Renotalk in Dec 2015, which already left a superb impression. Also the first ID we met after deciding to embark on the renovation journey of our new 5 Room BTO. We returned back to him after going through a huge round of filtering and comparison ground work. We were impressed with him at the first meeting. Bryan gave us honest and practical tips to designing our first home. His dedication to his work and muscle building (hahahaha) also gave us insights to his work responsibilities. He does not sales talk nor is he sticky like other IDs we met. He gave us a revised quotation after our meeting within 2 hours! He came with us to 'open the door' on the first day, helped us with checking of defects. Chased us to call BSC even though it was during CNY period. Helped us confirmed the choices of floors, laminates, wall paint colour to tell us if our combination was right. We left the house totally to him, as we are not fussy nor control freaks hehe. He really hand-held us patiently throughout this journey. As first timers, we often had to call and text him for help with our purchases in the midst of our shopping on Saturdays and Sundays, he never failed to respond to us (so that we won't screw up also lah hahaha). Even when we text him in the middle of the night (which I think we shouldn't), he will still respond or early the next morning!! During our renovations, we were away for Honeymoon for 2 weeks. The renovation works were still progressing as per usual and in order. Bryan whatsapp us the picture updates. surprised us in many way. it was a dream come true! We know that sometimes he forgets what we wanted (he is also human), but he still managed to make up for the difference and met our expectation. Bryan also cared about the safety of our belongings, as our appliances and stuffs came slightly before the final touch-up. He borrowed us his lock and also changed the code. Checking on our house as often as time allows. Overall, we never had an issue with renovation, even if there was some minor scratch-thing, he would still help because he cares. Bryan's little touch of details, great accountability and passion towards his work is proven. Now that we have already completed the renovation, stayed in our house for 1 month and just celebrated our house warming, he still replies to our defect needs. This really gives us a peace of mind. Note to our greatest ID ever: Please take some personal time off for vacations, breaks or whatever! We love your jokes and chattiness. Spend more time with your loved ones too
×