Is Hoe Kee Good?
Posted 08 April 2010 - 10:24 PM
Posted 13 April 2010 - 01:51 PM
Posted 10 June 2010 - 04:47 PM
But then take note Hoe Kee staff at IMM got some who give the stuck up look. I bought from the salesman who give me valuable advice when I step into the shop the 1st time but never bought anything from him and left. In the end went back and manage to see him so buy from him lor.
Posted 10 June 2010 - 04:53 PM
sink from there.
Posted 31 July 2010 - 09:57 PM
Posted 26 June 2011 - 10:38 AM
Will definitely go back for blanco metra 9 kitchen sink, mixer tap n techno cooking hob n hood.
Posted 08 June 2015 - 10:53 AM
I would say that their pre-sales service is good. After-sales service is downright terrible.
Bought a supposedly 'stainless steel' dishrack from them. Dishrack was obviously not of satisfactory quality. Significant signs of corrosion observed less than 3 months from purchase,with a highly tarnished and rusted appearance.
Visited the Tanjong Katong Complex outlet for some explanation, but the staff member there, a middle aged lady/aunty who was not in uniform and appeared to be a senior staff member of the outlet, offered some really ridiculous explanations and a highly impractical remedy. Raised her voice and was extremely rude (a complete contrast to how she was like when she was selling her products).
· Rust comes from water source. She even had the cheek to suggest that the water coming from my taps is unfit for consumption/non-potable and suggested I get a water purifier to solve this problem
o Highly unlikely. Other stainless steel products at my home do not exhibit signs of corrosion, and no, the water coming out from my taps are really clear. No rust whatsoever.
· Grade of stainless steel used in my dishrack is expected to rust very quickly and extensively
o Unlikely. Hoe Kee advertised the rack as being of 304 stainless steel, the kind that is often used in your cutlery. Can you imagine your cutlery rusting within 3 months from purchase?
Her offered remedy was to perform regular ‘maintenance’ of the dishrack by scrubbing it to remove all the rust and slathering it with toothpaste daily. I dare say this offered solution is beyond what can be expected of any reasonable person, and that no one with a real stainless steel product needs to perform such a routine to prevent the formation of rust.
Edited by homeowner765, 08 June 2015 - 09:35 PM.
Posted 09 June 2015 - 11:38 AM
I got all my frm their genting showroom till now so far so good and happy with it