Jump to content

  •      Sign In   
  • Create Account

Photo

Is Hoe Kee Good?


  • Please log in to reply
7 replies to this topic

#1 Misc100

Misc100

    Silver Member

  • Members
  • PipPipPipPip
  • 451 posts

Posted 08 April 2010 - 10:24 PM

they have a pretty impressive website - are they good?

http://www.hoekee.com/index.shtml
  • 0

    

#2 uniquebutessentiallyrandom

uniquebutessentiallyrandom

    Newbie

  • Members
  • Pip
  • 2 posts

Posted 13 April 2010 - 01:51 PM

I had pretty good service from them at their shop in Tanjong Katong Complex. I was looking at sinks but they also had ovens and all sorts of other things. I didn't realise they had upmarket stores as well (the one at Tanjong Katong is quite an old fashioned sort of hardware store - and the lady who served me was a nice 'aunty' who knew their products very well and was able to advise me on the different items that they carried).
  • 0

#3 cannonsiao

cannonsiao

    Member

  • Members
  • PipPip
  • 40 posts

Posted 10 June 2010 - 04:47 PM

I bought all my bathroom items and kitchen sink from Hoe Kee IMM. The pricing that the salesman give me is the cheapest so far compared to other shops in Jln Besar area and IMM. Yes, I even went to the extent to compare prices cos other guys from Renotalk told me Jln Besar had some of the cheapest shop.

But then take note Hoe Kee staff at IMM got some who give the stuck up look. I bought from the salesman who give me valuable advice when I step into the shop the 1st time but never bought anything from him and left. In the end went back and manage to see him so buy from him lor.
  • 0

#4 noobhouse

noobhouse

    Silver Member

  • Members
  • PipPipPipPip
  • 295 posts

Posted 10 June 2010 - 04:53 PM

go to their main branch at 8 Genting Lane, The blue building wide range. I bought my
sink from there. dancingqueen.gif

  • 0

#5 nets

nets

    Silver Member

  • Members
  • PipPipPipPip
  • 186 posts

Posted 31 July 2010 - 09:57 PM

Don't like the lack of cutomer service... if looking for Stainless Steel stuff.. go for Song Cho.. design and sturdiness is there ba... i even got my oxidised stuffs there for free cleaning .. hee
  • 0

#6 Johnson Lee

Johnson Lee

    Silver Member

  • Members
  • PipPipPipPip
  • 139 posts

Posted 26 June 2011 - 10:38 AM

Visited Hoe Kee at Genting Rd and found tt their service is good n not pushy. They also allow us to hv our own time to see around. An item list card was given to us for noting down on items tt we r interested in.

Will definitely go back for blanco metra 9 kitchen sink, mixer tap n techno cooking hob n hood. 
  • 0

#7 homeowner765

homeowner765

    Newbie

  • Members
  • Pip
  • 1 posts

Posted 08 June 2015 - 10:53 AM

I would say that their pre-sales service is good. After-sales service is downright terrible.

 

Bought a supposedly 'stainless steel' dishrack from them. Dishrack was obviously not of satisfactory quality. Significant signs of corrosion observed less than 3 months from purchase,with a highly tarnished and rusted appearance.

 

Visited the Tanjong Katong Complex outlet for some explanation, but the staff member there, a middle aged lady/aunty who was not in uniform and appeared to be a senior staff member of the outlet, offered some really ridiculous explanations and a highly impractical remedy. Raised her voice and was extremely rude (a complete contrast to how she was like when she was selling her products).

 

Excuses offered:

·  Rust comes from water source. She even had the cheek to suggest that the water coming from my taps is unfit for consumption/non-potable and suggested I get a water purifier to solve this problem

 o Highly unlikely. Other stainless steel products at my home do not exhibit signs of corrosion, and no, the water coming out from my taps are really clear. No rust whatsoever.

·  Grade of stainless steel used in my dishrack is expected to rust very quickly and extensively

 o Unlikely. Hoe Kee advertised the rack as being of 304 stainless steel, the kind that is often used in your cutlery. Can you imagine your cutlery rusting within 3 months from purchase?

 

Her offered remedy was to perform regular ‘maintenance’ of the dishrack by scrubbing it to remove all the rust and slathering it with toothpaste daily. I dare say this offered solution is beyond what can be expected of any reasonable person, and that no one with a real stainless steel product needs to perform such a routine to prevent the formation of rust.


Edited by homeowner765, 08 June 2015 - 09:35 PM.

  • 0

#8 green

green

    Member

  • Members
  • PipPip
  • 24 posts

Posted 09 June 2015 - 11:38 AM

hi all

I got all my frm their genting showroom till now so far so good and happy with it


  • 0