A Star Transportation


A Star Transportation

A Star Transportation

Reviews 3     |     views 1999

website
6756 2588
BLK 402 Admiralty Link #14-28 Singapore 750402



About us

Here at A Star Transportation & Services, we have a professional team of movers with more than 20yrs of experience under our belts.

We offer all sorts of moving services and are passionate about our work. Our goal is to make sure you have a stress-free, pleasant & easy move. Moving house is already a big project, engage the right people to ensure the relocation goes smoothly so that you can have the time and energy to concentrate on other important things.

At A Star Transportation & Services, we are confident we can do the job for you! Call us for a free quotation today! Or fill in our contact form and we will get back to you as soon as we can. Absolutely no obligations!

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3 review(s)

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Just want to share the unfortunate experience we had with A Star...

It was our first time moving and we chose A Star based on some of the reviews online. We labelled our delicate boxes with FRAGILE and specifically mentioned to handle our audio/video equipment with care. However we were ignored and our TV and Soundbar was just slapped against the stacked carton boxes and cling wrapped together. We were told they know what they are doing and they have done this many times with other customers.

After the move, our 4K LED panel was indeed internally cracked due to mishandling. A Star advised that there are no guarantees with TVs because the build quality is not that good nowadays and asked us to engage the manufacturer to see if the damage will be covered by the warranty. They also suggested that it will be better not to tell them we have recently moved into our new home. So we took the time and effort to meet the manufacturer technician for an assessment and they advised us that our panel is cracked due to the mishandling of our TV (*missing bubble wrap/protection of our LCD screen and should be moved on its own*) and repair will cost $1010.10; not covered by warranty.

We immediately spoke with the owner of A Star about this whole situation, but unfortunately after our prolonged conversations he refused to compensate the full cost of the repair, insisting that they have charged only $280 for the move and will compensate only that amount. Alternatively, he offered to send our TV out for repair to an unknown source, which I do not think it is fair and acceptable since my existing warranty will be voided by the manufacturer.

As a consumer, I have fully paid for the agreed price to a professional moving service, entrusting that my items will be moved smoothly with no damages in transit. But guess what, the owner mentioned that there is no guarantee in a move and also did not mention that we can buy insurance prior to the move. As a provider of a professional moving service, I honestly did not expect this response from him.

Stephyannec | June 21, 2017

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Extracted from their website

A Star helped my family move all our belongings from one condo to another in an efficient, skillful manner. From our initial consultation to the actual move, A Star has proven to be professional, responsive, and reliable. Excellent communication has helped to manage expectations, while the skill of A Star’s crew carefully disassembled, packed, delivered, and reassembled all our furniture and bulky items without damage.

Renotalk | March 1, 2016

Rating   

Extracted from their website

They are very professional. Before moving, they came down to do a quotation. On the day they were punctuate. Although there were few items more than quoted, however they moved them for me without extra charge. They moved very carefully. The price was reasonable.

Renotalk | March 1, 2016

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