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Hi all, I seldom write bad reviews on anything, preferring to say nothing when i have nothing good to say. In this case, I've received such horrible serivce that I feel like i have to say something even though its going to be a long story. Its been a long time since i've come into T-Blog, but I used to update regularly on my T-blog Journey Home. Which i should really update again now that my home is quite lived in. So at the end of november, I went to a furniture shop at Jalan Besar that was owned by Lush. And there i bought two stools, (called Fortune Cookie Stools by a brand they carry called Matzform). Each stool was about 300 bucks, which I think most people can agree is not exactly cheap, but once in a while, we do indulge. The sales person, Dino, said he would try his best to deliver it before Christmas and said we would probably get it by then. The invoice wrote that delivery would be in 4 to 6 weeks. 1 week before Christmas, nobody has called, so i call to inquire when i would see the stools. They said oh, its not gonna arrive before Christmas, but it would be in by 15th January. Definitely before Chinese New Year. I said okay, do you promise by 15th Jan I will see the stools? They say yes, for sure. I tell them to please keep me updated if there the stools come earlier or there will be more delays. They said, yes, we will. Fast forward to Jan. I call around 15th Jan to ask, where my stools are. Again, no apology or anything for not calling me, just a "Oh, its delayed. But definitely before Chinese New Year you will get those stools." At this point, I'm getting frustrated. Nobody has called to tell me of delays, every step of the way, I've had to call and ask, nobody at Lush has taken any initiative to call me to inform me of delays. In fact, apologies for the repeated delays were also not forthcoming. All I kept hearing was, delay in shipping. So, 2 weeks before Chinese New Year, I am in full Panic Mode. I call and ask, where are the stools, I have guests coming during CNY, and the extra seating would really be important. The person calls me back after a day or so to say, we can deliver those stools tomorrow. I say fantastic, and i arrange for delivery. Day of delivery, my mother in law is at home waiting for it, as they are delivering during office hours. The stools come, and my MIL calls me saying "Its all scratched and there are dents." I talk to the delivery people who tell me, "You mean you dont know? these are the show room pieces, your new ones are in bad condition, so we cannot send you your new ones, we lend you the showroom ones for CNY." Since I had no idea of this arrangement, I called the office to ask what was going on. The office also expressed no surprise that i didnt know i was getting showroom pieces, which made me suspect they were hoping i wouldnt realise. They then said that my stools were still in shipping, and that they would be in Singapore 27th Jan but they were afraid it would be too short a time to ensure delivery so they decided not to risk it. At this point, i was getting really mad. First I had to call myself to find out where my stools were, secondly nobody told me they were sending me showroom pieces until it arrived at my door, and they followed this up by giving me different stories. Delivery guy says new stools arrived but in bad condition, office says they are not in Singapore yet. The office people then tell me i should be MORE UNDERSTANDING. As its CNY and these stools are called Fortune Cookie stools so they are very popular. But i ordered them in NOVEMBER. its not like i ordered in Jan right? All the while, they were completely unapologetic about it until i called a customer service officer to complain. When they delayed it the second round, I asked them to compensate me for the delay and they offered me $50 vouchers at their store. This time, after i REPEATEDLY said that they should compensate me, they said okay how about 88 dollars of vouchers. To which I said I would not be purchasing anything from them again, so i would have no use of vouchers. So after many tos and fros, they said 88 dollars in cash. Fine. And they said they would TRY to send my stools before CNY as I wanted to have new stools and not old ones for CNY. When i asked what would happen if they could not send me new stools before CNY? They said then they will refund me and take back the show room pieces. Take it or leave it. No compensation. This was basically the attitude they took throughout the entire episode. In the end i got so frustrated i said just take your stools back and refund me, forget compensation. And they did. But the entire episode has left a sour taste in my mouth and I will never buy anything from them again. Thanks for reading.

Haiyo why must you purposely set up a thread and why must some rep purposely created an account to ask questions which will be favorable upon reply... If the stuff are good, you won't be afraid of anything.

Some updates : Display shelves from ikea. Not yet fully done up, books not in bookshelves.

The part we love most for our Zakka home is our study room . Colin add a little design to the book shelve, can u see the extrude part? We love this little idea . His carpentry even nagging at him for such design which make them more difficult haha. But Colin said it's design ma, if everything normal then we need not to work liao hahaha The crate box painted by us

Hi! Just wanna share my 3 room flat at ghim moh that was recently renovated. it is definitely something different than all the flats i see out there. I was looking for something minimal, with a touch of industrial feel. my ID did a great job and took care of everything including most of the furniture selection. i am super happy with the result. check out the images! pm me if you want the ID's contact. http://*spammer advertising on freelance interior design*** Company URL edited. [Admin Note: Topic starter is posing as a homeowner to advertise her services]

Hi supermama.. thank you so much for your prompt reply!

Hi, I totally understand how you feel bcos I also did Reno on my own. There were so many decisions to be made, both big and small. ID and frens can only give suggestions but the ultimate decision lies with you. Even though my ID was superb and helped me so much, I still felt stressed at times. Shopping for the house is a big problem as I don't have a car and have no energy to lug heavy things home. I only started to enjoy my place when the furnishing was largely done. That day will come soon for you too

tips & tricks for sound bar (copied from philips support forum) Center the SoundBar right under the TV for a balanced sound experience, so picture and sound play from the same origin — just the way the cinema engineer intended. Place the SoundBar so that the speakers are in line with your ears. This lets you hear more detail, especially at high frequencies. However, this should be balanced with the preferred height of your TV. Leave at least 1 meter of space between the SoundBar and both sidewalls so the sound reflects in a balanced, symmetrical way. To experience the maximum surround sound effect, allow 3 to 8 meters distance between the sound setup and the listening area. Make sure the SoundBar doesn’t block the TV screen – the TV should be elevated higher, or be wall mounted. The ideal place for the TV and SoundBar is on the wall: if the TV is wall mounted, the SoundBar can be easily mounted under it with the supplied bracket. You can then remove the feet pads for a cleaner look. If wall mounted, leave a 10 to 15 centimeter gap between the SoundBar and TV, so you can access the top control panel and vertical disc loader (for most of our models). The subwoofer can be placed anywhere in the room as long as it’s at least 1 meter away from the main unit. This prevents sound vibrations from interfering with the disc reader. Leave about 10 centimeters between the subwoofer and the wall to let sound carry with the airflow. Obsessed with replicating the ‘live’ experience? Then place your subwoofer on the right side of your TV and SoundBar – the bass and brass section of an orchestra are traditionally located on that side. Great sound also depends on your home environment. A room with curtains and carpet helps to dampen the noise reflections for more authentic sound. Speakers and subwoofers out in the open also produce better sound – so avoid placing them in an enclosed shelf and cupboard space.my ID drew a very nice detailed drawing of all my carpentry works, just like how i learn my D&T back in my sec sch days! as for my TV feature/console, ID thot we are jus placing the soundbar on top of the drawers ... but we are actually gg to mount it! haha ... ID says he normally leave a standard hole for the TV cables at 1100mm from floor for TV mounting. now the measurements are very impt for us becos we are having a soundbar below the TV and future expansion of TV size affects where the TV should b hung now... and once the hole is drilled, its there forever! tentatively we are eyeing on a 50" TV. so now i'm not sure if its ok to leave 10cm from the drawer and 10cm from the TV. i think i shld hav a hole for the cabling to rch the soundbar too? so it will b neater and concealed ... for any bigger TV in the future, i guess i won't get anything bigger than 60" ... cos its either too ex or its too huge for the small living area. just in case i get richer next time the 60" TV will leave only 3.2cm gap from the soundbar ... and 6.4cm gap if its 55" TV, which i'm not sure if its too narrow. and oso i dono whats the probability tt i will upgrade the TV in the future. hmmm should i leave a 15cm gap from the TV to play safe? but visual wise, i personally feel it looks more sleek with the TV and soundbar close tgt ...

More photos to share with MBR toilet door. Designed by Colin with a wood laminate for the door frame. Same design goes to our MBR Wardrobe and we like it much. Mrs favourite counter. Strips counter design was suggested by Mr which matching with the kitchen entrance strips wall. Mrs like the brilliant idea and looking forward to welcome Mr back home while Mrs is preparing meal at the counter. TV console set up with Mr ideal TV Our house has handover last Friday. We has been busy cleaning up the place, tiring but very exciting. We will be moving in soon and hope it is a brand new life for us in our dream home. Things will get better and better, escape from the past and starting our new life under our little sweet roof and live happily ever after.

Thanks SuperMama! Really appreciate it! Cheers.

It's only 68 sqm! 3room resale.

Now that I've settled in the new place for about 7 months, Im finally enjoying the place by cooking and hosting makan sessions. I really enjoy having an open concept kitchen that allows me to move between the kitchen and the dining area easily without banging into any wall. My dining area is huge by today's standard as it used to be the old living room (Yes, my dining area should actually be called a dining room, not an area). It can easily accommodate 22 people if I were to place two foldable tables on each side of my long dining table and there is still ample walking space around. This is one of the key reasons why I bought this flat. Here's a rather lousy pix of the dining table plus one small table, which can accommodate 15 people for a steamboat meal. photo.JPG by BachelorettePad, on Flickr And here's another lousy shot of my family lunch during CNY. (I have no idea why I took a picture with the sun shining in my direction) photo.JPG by BachelorettePad, on Flickr In the foreground is the Ikea kitchen cabinet with extendable top. Not only do the colours match my kitchen carpentry, it is useful during parties when i need the space for drinks and food. On a normal day, its placed against the wall in my kitchen and provides extra counter space. The top opens up to a length of about 1.5m I think.

wow.. looks like a really cool pad.. how big is ur unit ?

Thank you! I have never been so happy to go home! Haha

Hi Jane, Wah! you went to count the number of steps?! but yes, ours is short but wide. i will actually prefer long and narrow.. but my ID said, can work it to my advantage! Thats why he designed the "river" stream for me for the false ceiling. Its meant to make the room appear bigger. I asked my company designer.. he told me why the room will look bigger may be because when there are curved lines, our brains are fooled to try to make sense of it, and try to see the line as straight. The longer the line, the longer the space looks, therefore making it bigger than it really appears to be. So much 学问 in designing.. Good luck in your reno!! we can discuss ways to "trick" ourselves into thinking its bigger than it really is! hahaha.. Sure : http://detail.tmall.com/item.htm?spm=a1z0d.6639537.0.0.3LsNoH&id=18574297404 I will review all my purchases once it arrives in march. Actually, i rather you buy from SG then buy from taobao since i found a local source that is almost the same price with the shipping.. But the diff is that... this one is one of the best in China. The local one- brandless and not sure good anot.

Knowing myself being noob in this FS thing yet believing it, I have already engage a FSM to view the house and advise before I proceed. Anyway for FS, most important is not to clash stuff which maybe harmful. It also give you some peace of mind after it and most important is not wealth but health and harmony. (*Just my 2 cents worth)

absolutely lemming for this pink phone, and still searching for a pink retro radio: buy it here: http://item.taobao.com/item.htm?spm=a230r.1.14.1.7NOuWJ&id=2026111559 Ok adding on these links for myself to bookmark for TB shopping! for gardening stuff and cute shelves (3 diamonds): http://shop58300388.taobao.com/?spm=2013.1.1000126.d21.xuXDpS for mason jars (5 diamonds): http://juhan.taobao.com/?spm=2013.1.0.0.uklobL for kitchenware: http://gohooo.taobao.com/?spm=2013.1.w3-8555264810.1.67R53Z&&scene=taobao_shop%20%EF%83%A0kitchenware for boxes and soaps and laundry bag(4 diamonds): http://lifediary.taobao.com/?spm=2013.1.0.0.it2NBi for vintage things: http://farmerscity.tmall.com/?spm=a220o.1000855.0.0.KUCOif for ikea wishlist: http://guang.taobao.com/square/hottest.htm?spm=a310p.2219213.5890541.25.4B41nD&cat_id=6&tag_id=11592&type=1 for nordic wishlist: http://guang.taobao.com/square/hottest.htm?spm=a310p.2219213.5890541.24.4B41nD&cat_id=6&tag_id=11591&type=1 for home accessories: http://shop59678538.taobao.com/?spm=a1z10.1.w6516548-5154310405.19.5YAy4c&search=y&scid=835018890

Our Home is still pretty empty as we could not find the right furniture to fit in. Saw this bookshelf and really keen to get it. But the same exact one is not available in Singapore. Not sure if anyone seen modular bookshelf like this

Hi, planning to get a resale 3 room/ 4 room hdb. looking to replace tile for living/dinning/ all bedroom include hacking off old tile. Will like to know how much will it come to. Or anyone have tiler contact that I can check with? I saw package for 3room at $6188 4room at $8288, is this price reasonable? thank.