I am super disappointed with this so called plumber wholesaler and contract work. I have purchased all my bathroom accessories, heaters and kitchen sink/tape from them together with installation requirement. The so called boss has agreed to make arrangement for his worker to come on Monday evening to fix up the necessary but after waiting for an hour and upon calling that I am informed that he has forgotten to make arranagement.
He apologied and indicated that he will send in 2 experience guys to do the job within an hour the next day. However, after waiting for an hour again, his guys didnt turn up and only after calling, did he say he will send the guy down within the next half an hour. ONLY 1 guy appeared after that and the details of the jobs have not been briefed to him properly.
It's like almost 8pm when this guy arrived. He quickly starts on the job but took him almost 2 hours to complete 1 toilet accessories. Worst, he dont have the proper equipments and he indicated that he is new on the job. I guess he must have only started working for this company recently as he is not sure what stuffs he has in the van. Arrrr....
Then he took him another 2 hours trying to fix up the master bathroom accessories. This time, he spoilt the water pipe connect to the toilet bowl. He is required to fix another small detachable pipe at this connection but he does not have the proper gears. He cracked the pipe and the time is like after midnight. Then he indicated that he is unable to complete the job and can only be back the next day. Off he goes without fixing the pipe properly and we are left without water for the night. wah bang....
This stupid shop then sent the same man again the next morning when there is nobody at home. I have already inform the so called boss that no one will be at home in the day. Work can only be done after 5pm. Their office girl called up to inform me that his guy is already at the door step, for what. I told her that she has to re-arrange the guy to come back after 5pm but no arrangement is made. They didnt even call back to inform me about their inabilities to meet the schedule or any other re-arrangement. I have tell off the office guy that i have been left high and dry without water since yesterday. Rectantly, they sent 1 guy down just to block the leakage, without fixing up the balance stuffs. He said his guy will come later but again no one turn up even up to midnight. Wau Lau...
The next day, again i have called the shop to inform them that my wife has purposely taken leave so that they can come in during the day to do the job. After waiting for another 2 hrs, no one call back to let me know their schedule. Again, piss off, i have to call up their boss and this time a lady pick it up. She said that her boss is away for 2 weeks and she is in charge there.
Her attitude is **** bad and it like you take it or leave it kind of tone. They have messed up the job and now they are unable to provide the necessary manpower to complete the job. I demand for a refund as I am getting piss off and do not have the time to play waiting game with them. They only said either you wait or you find someone else to do the job. They refused the refund on the half done job.
This is the kind of Super BAD service attitude and bad worksmanship that this shop is providing....
This is the address of the shop, avoid at all cost... super CANT MAKE it....
217 Hardware Trading
Blk 217a Jurong East Street 21
#01-589 Singapore 601217
Tel: 6561 1431
BOSS NUMBER: 9006 1138
Ban them totally....
Never recommend or buy from them...
Else you will regret totally...
