I signed up wid an ID firm, paid 2K for design fees.. Then due to P&C reasons, could not engage their svs. So asked for refund, tis co said cannot. So I asked them to only do my staircase- timber planks on de horizontal steps only wid tempered glass railing n timber on top for better support. Tis ID firm gives me de quote for $12K!! ! R they sabotaging me???