Wellmax Metal Works?

[Wellmax Metal Works?]

hey guys, seem like i am not the only one who is gettin all the **** from wellmax.

I think we should create a topic to condamn all this so-called contractor.

Before we hand in the money, everything we ask or even wish is agreed.

But once the money is paid. there not more news of anything that will be going to happen.

my case with wellmax has been dragged for the pass 1 yr ++....

tomorrow i will have to go to the small claim court to see what can they do for me.

I ask wellmax to provide me with the pot-bellie iron grill.

told the sales personally, and he also took the measurement.

deposit paid, after 1 month, then heard from them.

Nevermind coz maybe time needed to fabricate the pot-bellie.

When the item arrive, never really check, and they took down the existing one. hence i am staying on the ground floor.

and without the grill, you know what i mean. (****)

while installing, the foreman told me there is something wrong with the measurement. i ask why?

he told me the salesman has given the wrong measurement, then i ask them HOW????? it's coming to 6pm and there is no way i am gonna let it be just like that??

so they told me to use this for the time being, and they will get the salesman to come back to me. Well i guess i have got no choice to accept the grill as it is.

the salesman called me in a short while, telling me that he will drop-by my place only next week to see the problem. well i mean since it's Thursday, maybe all the appointment is filled.

but it really take 1 full week before he turn up.

When he came, he keep telling me that what he has written in the book is the correct measurement. how come the factory never follow the instruction.

Then i also told him that i am staying on the ground floor, how come the iron bar is soooooooo thin. i think anyone can bend. He say i never mention it to him, so this is it.

So as a customer, i must know everything and inform you about all these. i ask him. and if i knew about all these, then i wouldn't need to engage you in the first place. might as well i look for the factory to do it myself??

Then i ask him how can we solve this, he told me to pay for another set but at the same price, but this time round, the material will be thicker (more solid), discount for me since they are not charging me for the labour, just the material. and also in the same time, he will look out for me if there is anyone who is ordering the same grill with the same measurement. so i can get back my money.

I was thinking since they are doing all these every now and then, chance are high. so i agree, paid for the second set. now i ask him what i need to look out for??

and what are the thing they will be doing for me? Like , thickness of the iron bar, curve of the bend, high of the grill, color, so.......... i guess everything is settled.

Guess what, they came back to install the grill in a month's time. EVERYTHING IS THE SAME AS THE FIRST PIECE. i didn't measure the length, maybe it is longer then the first one which is already installed.

i reject the grill and tell them to take it back. called up the salesman. phone was engaged. and couldn't get him for the next 1 week.when got thru, he told me now he is abroad, wait till he come back, he will come by my place again.

this time round, about 3 months plus coming to 4. he didn't drop-by, i manage to get him on the phone. he told me he is no longer working with this company. and he has already handed everything to the manager. they will follow up with my case. so i called up the company, the manager wasn't around. was also away on holiday or something.(****, what's goin on)

I left my no. with the office girl, asking the in-charge to call me back. wait and wait..........

another 3 months pass-by, this time round, i am fed up, so i go down to their office, didn't manage to get hold of anyone who is in-charge, just that office girl taking the call. this time i ask for their in-charge no.

she reluctantly scribble some number on a piece of old newspaper.

I went home and bombard the number for the next few day, and finally talking to someone.

she told me she didn't know anything about my case with this salesman. more ever, this sales man is no longer with them. There is nothing she can do?

i mean she can say all these. i told her now that i have a written receipt from her company, even she denied any knowledge, this is her problem, but i just wanna my problem to be solved.

so she told me to called back the salesman, ask he to sort out all these for me. since he is the one who collect the money from me.

Ok, fair, i called up the salesman, .......... now ping-pong here and there, back and fro him and the in-charge. until now, no news from both party.

Then my frds told me that i can go to the small claim court to seek for injustice.

hope i can get back all my money and i will get someone else to redo everything.

So PLEASE TAKE NOTE. BEWARE OF

WELLMAX METAL WORKS.

NO. 9, DEFU LANE 3, SINGAPORE 539441

TEL : 62846735

that was kinda bad experience you got from Wellmax. Well i guess theres prolly some misunderstanding.

Because due to my friend who experienced from Wellmax it was a quite a pleasant ones.

she got so contented with the job done that she kept promoting to us.

your case prolly a miscommunication.

[Wellmax Metal Works?]

Most unfortunate incident. For me I personally would prefer to get these sort of work done thru and ID / contractor. It may cost a little more but generally reduces any future hassles like this.

Some ID will cost a lot but not little, s all reno was in budget

[Enquiry]

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