AshTess

I also ordered my wardrobe from Don at space maker. Initially he was v helpful and seem very experienced. When told that we need the wardrobe by end May, he said no prob (we actually ordered that abt 3-4 weeks in adv) But the horror comes when its nearing the delivery date. He came done several times to take measurement for the place but when I called him to confirm the delivery date, he told me that there is shipment prob and that it would be delayed. And if not for me calling him, I dont think he would have called me. And he does not sound apologetic at all.. saying tat its shipment, not within his control. he also did not honour his words of calling up my hubby to explain things and better still, ddt show up at all when my wardrobe was finally installed 3 weeks later than agreed date. All in all, not a good experience w them. But quality of the wardrobe was ok (from what we can see) and the installers are responsible. My advice.. build in some delay clauses to protect yourself and mayb pay a lower deposit.. now that my reno is done, I am more convinced that we need to do more to protect ourselves from errant and irresponsible svc providers