Aosbath
-
Content Count
112 -
Joined
-
Last visited
-
Days Won
1
Everything posted by Aosbath
-
@sandmanee @johnsoncheng - PMed! -
@soulforger @Jess Ong @melman - PMed you already!
-
Sure, can you PM me your email address? I cannot seem to send you messages. The best location for you to install the heater at a 4 room BTO is the common bathroom. 1. No need to spend extra $ to run piping to a different location 2. Users get hot water faster at the tap because heater is closer to bathroom.
-
@S7533907J - replied you!
-
@brokenvow @michael368 - replied you too!
-
@blessedm @ironut @OhMyTohFu - replied you all already
-
Hey Eva, Am glad to answer your questions. We have installed many micro heat pumps in Singapore over the last 5 years. Will give you feedback on those units here. Service Timing We have our own in-house team in Singapore to service A. O. Smith heaters and we usually address concerns within 1-2 working days. We also keep an inventory of common spare parts to reduce wait time. Leaking/Durability So far there are no reports of leaking yet, that is expected as AOS tanks usually last over 10 years. Efficiency Efficiency of micro heat pumps are lower than large heat pumps mainly because they have a smaller compressor. The Coefficient of Performance (COP) is a ratio of heating to work required. The higher the COP the more efficient the system. Large heat pumps have a COP of about 3.8, micro heat pumps have a COP of about 3.2. Group Buys For group buys, we allow owners to choose between electric, digital and heat pump heaters, not only limited to heat pumps. This is because different families have different requirements. Other components All installed compressors are working well, no increase in noise level. No circuitry issues reported. Warranty 3-year full warranty (no service, delivery charges) 5-year warranty on tank (against leakage, will provide replacement heater) More details on warranty here Blue Diamond Tank Trademark ‘Blue Diamond’ is a specific formula of glass lining, patented by the inventors of glass lining in 1920. Glass lining is an international industry standard, so almost all heater manufacturers are using a variation of the formula but they cannot use the ‘Blue Diamond’ trademark unless they have purchased and fitted a ‘Blue Diamond’ tank in their system. Blue Diamond is the formula that expands and contracts with the tank without cracking easily. The durability of a Blue Diamond tank is the best testimony of its effectiveness. In older projects in Singapore such as Pebble Bay, Tanglin Regency and Aquarius by the Park, we have received testimonies of Blue Diamond tanks that have lasted well over 10 years. -- We will be glad to send you some project references direct to your email and you can provide us with your contact number so we can discuss further.
-
Hi Eva, you aren't the first person to cite the consumer affairs website as a source. While it is good to do research, there are things to note about the website: 1. ConsumerAffairs isn't an official government website, it is not regulated. 2. ConsumerAffairs is a paid website. In exchange for a monthly fee, they allow member-brands to respond to complaints. 3. A. O. Smith (AOS) does not participate in websites like these as they believe in impartial forums, not paid forums. AOS has been the leading water heater brand in USA for many years. AOS itself is a 140 year-old company. In a free market, companies that do not perform do not stay on top for very long. However, it is natural that the higher the volume of heaters sold, the more complaints you may see circulating on the web. AOS sells 6 million heaters every year. Heat pumps are not a new technology. They are one of the most efficient heating systems but are large and not suitable for small families. It took AOS a lot of research to make this technology available to households in the form of smaller micro heat pumps. Like their other innovations, every technology is rigorously tested, accredited and patented. As the system has been a success, other companies have followed suit to create similar products. A simple google search on heat pumps in Singapore will show you that we are not the only ones who carry micro heat pumps. Leaking issues are addressed by the quality of the tanks produced. AOS is the top brand in USA and now, also in the largest consumer market, China - because of their tank quality. AOS holds the patent for Blue Diamond tanks with a lifespan of about 10 - 20 years. The longest lasting Blue Diamond tank in the world is 52 years. AOS heat pumps are popular not just because they are efficient, but also because they will last a long time. Durability is especially important with systems with an ROI.
-
@carbine90 - PMed @Cloh - Hey sorry, I don't seem to be able to find your message in my inbox but have PMed u too! Thank you for your patience!
-
@cv938156 replied u
-
Sure sent you a PM!
-
@edwinbs Can you please PM me with your email address? @cv938156 The warranty for all A. O. Smith heaters is a full warranty. So it covers every part of the heater for 3 years, no service and transport costs. This is the longest full warranty in Singapore. Other brands only give 1 full year.
-
Hello! Have replied many of you with quotations to date. If you would like a quote quickly, please also PM me your email address alone with your inquiry. Thank you!!
-
That is a micro heat pump, 60 lit. Heat pumps are sized differently from normal heaters. They are larger because they generate free heat from the surrounding air. A comparable digital water heater can be sized smaller, at 40 lit. If you are interested, do PM me with the no. of people living at your place and your email and I can recommend something suitable.
-
@evangel - thank you! PMed u already
-
@m1m1yang PMed you already. Recently there have been some PM inquiries about landed properties. If you have a landed property, you can go for either a central system or individual bathroom system. Of course the central system is easy to maintain - repair/service/installation all in one place. If you have a landed house, it will be good to provide us with your floor plans so we can give you a quotation according to the location of your bathrooms. See below an example on the left where all bathrooms are located close to each other and can use one heater. The image on the right shows a house where the location of the bathrooms as such that it is better to use two heaters instead of one central one.
-
@Edger03 @d3n - PMed you already
-
Hey Eric, Heat pumps are great if you have a family of four. They are currently one of the top selling models. You can get your returns in about 3 years. With a family of 2, this might take longer. But you can always consider other heaters to see which is most suitable for you. Have sent you an email
-
@Bernicelogy @Jackyx @pinkpanda133 - PMed all of you already
-
Hello Alvincheng, Have already emailed you with a quote
-
Sure, can recommend. Can PM me your email address?
-
@cv938156 replied!!
-
@tongkiat @lfrcas - PMed you with your request
-
@samuelgoh @killtuna sent you quotes already and my email address.
-
@akf Done! Also good to let me know how many people there are at home. So we can recommend a correct size to you too.
