Any One Use The Interior Lab? How Is Their Service And Quality?

[Calvin 1]

Any one use The Interior Lab?? How is their price, service and quality??

Really tired to look around but really do not know who is the trust and honest ID????

Just hope Renotalk can organize some incentive for reader to vote for best ID firms and best designers for the benefit of all of us......

[wrc 1]

Mine was a terrible experience. I have only moved into my flat for about 6 months and below are some of the issues which I have encountered till date.

1) Tile came off from its original location in the kitchen.

2) Master bedroom toilet door handle came loose and became wobbly. I removed the handle only to realize the works used hot glue to secure the handle all because the screws were not long enough!

3) Uneven lumps start surfacing around window ledge area (window was replaced), all the walls on the

4) 2 of the kitchen drawers soft closing mechanism failed, it doesn’t close properly now.

So far, I have only brought issue 1 up to my ID before Christmas and till date, nothing been done. Can't imagine how long I have to wait if I were make known the rest of the issues to them. While I understand no work is perfect and will require touch up here and there. This just prove that their after service is appalling and completely out of order.

During the reno, all my hinges for kitchen and bedroom was replaced (obviously causing the holes to be bigger since the screws on the hinges have to be re-installed), my master bedroom wardrobe had to be worked on 2 times because the color they used was wrong and not what we instructed them prior to installation.

All in all, their workmanship and coordination work is seriously questionable and now it appear that their after service is just as bad.

In case if you are wondering I am their competitor penning down some bad reviews to drive my business, I am more than happy to show you photos of the above and provide more evidences to prove the authenticity of this review. Just drop me a PM.

Hope the above review helps.