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RedRuby

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About RedRuby

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  1. Hi Phantom Thank you for your information. I will check them out. As usual he seems so friendly, coming to me before getting the policy. After signing, his attitude changes like we are not worth his time anymore. We even have arguments through messages and well, I was scolded by him. (Bad experience) Worst thing is he made Dad sign a few policies without clearly explaining the terms as my dad does not understand English. Now, Dad tries to get him to explain some of the statements sent to our house every now and then and even doing simple things like applying for Giro instead of paying by check for some of the policies. He did not turn up, pushing all the appointments. (Some of the examples) Hi zirhk3355 Yes, one of my points is not to let the guy earn the comm. I think his attitudes and lousy services really turn me off. As a consumer, I believe I deserve the necessary respect and service. I am sure the McDonald's uncle is doing so much better than him. If I am not wrong, there is one time commission for some policy and commissions earned every year when using CPF to invest. If I close all the account now, I will be at a loss. Even if the account is transferred, will the other person do a good job since the comm is not going to be earned by the other person. Well, in fact, I totally agree with you; they simply do not care.
  2. Hi all I am new here. Any advices if I am facing some issues with my financial advisor. Bought an ILP with someone from IPP. Thought the service will be good but well, it turns out to be nasty encounters rather than human touch as many will perceive. Thinking of changing the financial advisor but have no confidence with their services anymore. Maybe my portofolio is small and he just prefer the high flyers. Even with the change, I believe the advisor has got the commission. Is there any better way out? Also, is there any govt associations where I can lodge a compaint to? Don't think I can just feedback to IPP with my policy and investment still in place with them.
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