I used kronofix - also heard from the sales girl that it is from belgium.
But the service is very bad. The edges popped up after a few weeks. Pasted masking tapes on all the problem areas. About 60% of the laminates had masking tape on it. But their worker happily removed the tapes even though I told him not to. Apparently, once the tapes are removed, they see no problem with the laminates.
Alvin, their CEO (as he calls himself) said that he couldn't see any problem with the floor, even though everyone, including my contractor could see the problem while standing over the laminates. He had to bend down, see from all angles, and still say that he couldn't see any problem. He had nothing to say when his worker removed the laminates and there were fungi all under them.
Apparently, the cement screed was still wet when they laid the laminates. But the sales girl said that they acted on my contractor's instruction to lay the laminates, and they do not need to check if the cement screed is dry. Contractor say lay, they lay. Even if wet, they say they cannot detect. So much for professionalism.
Arranged for them to remove everything and re-do it. But they kept me waiting for 3 days. Said they will come at 2pm. No sight of them until 5pm. Until then, too late to do. Same scenario for 3 days. Reason was because there were problems at their 1st destination, or they "holland" from Boon Lay to Johor. Asked them to arrange for mine to be their first destination, they refused to.
In the end, even my contractor can't stand them and arrange for me to use kronotex.
In short, terrible service is an understatement.
