It's been more than 1 yr since my renovation... I just a small update on aftersale service that i received from San@urban design.. One of my downstair neighbours complaint 2 wks back.. And i contacted San immediately. And he went down to check the VERY NEXT DAY ! . And mind you .. it's nearing CNY (their rush period), so most ID will just tell you they will get back afterwards if not "disappear" . No regrets getting him to renovate my place.