I would like share my family's experience with Vohringer laminate wood flooring for the 2nd and 3rd floor and the staircase of our inter-terrace house. We have looked at 3 companies and have visited the showroom for 2 including Vohringer and below are the key reasons why we have decided on Vohringer. (1) Very responsive and patient pre-sales. The person attended to us and followed through the project is Victor Lee. He is extremely experienced and has provided us very honest and practical advice - examples are retain the existing skirting - they will take it out and put it back that you will not even notice - thanks to the excellent worksmanship and it blends really nicely with existing doors and furnitures, used the ones with wax edges for all except staircase and study room since they are not near to the windows or bathrooms and less exposure to water. He is very professional. Our original plan before visiting the showrooms has excluded the staircase as we are on a tight budget. He has shown us photos of their past projects and many including staircase. The work done for staircase is so impressive that we immediately changed our mind and included staircase in our plan. His initial quotation based on our estimated flooring size is very reasonable and we know we can trust him. (2) Good Reputation, Quality matters - We have done online research. Even though we could not find many online feedback on Vohringer, all are very positive. This company has been in Singapore for many years and the wood is produced and cut (we chose AC4) in Germany. That gives us even more assurance. (3) Very Reasonable price for the quality and service we are getting. Value for Money!!! (4) Unlike another company, which we were also seriously considering back then, what we really like about Vohringer laminated wood flooring is it has no gaps and you may not even think it is laminated flooring. When you step on it, it is very comfortable and we also think no gaps mean less possibility for dust trapping and ease of maintenance and cleaning (5) Excellent worksmanship. 2 workers were dedicated and they completed 2 floors + staircase in 4 days - ahead of schedule by 1 day. This is impressive as we have many furnitures including heavy ones like sofas and piano and many many objects. They are very careful and my family members are all very impressed when we see the work they have completed on the 1st day. (6) Last but not least. I believe I will get good post sales service from Victor too as someone from their Germany office has visited my place recently as part of their audit. I will try to attach some photos shortly - 1 before and after picture of the staircase for comparison and a few others.
