psk
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Posts posted by psk
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I wish to express my sincere gratitude to Urban Design, especially to Nicholas, for his prompt actions and unreserved assistance given in helping to settle a major issue which arise from HDB sub standard building quality of new HDB flat. I was facing a severe water leakage issue in my kitchen just 4 months after the renovation completed and moving in to the new flat. The problem was due to a damaged concealed piping inside the kitchen wall. As the kitchen cabinets have to be totally removed in order to repair the piping and with my actual wedding date in 3 weeks time, both my wife and I were very frustrated and deeply traumatised as we worried that the house will be in a mess on the actual date.
Even though HDB is solely at fault, Nicholas has given all the aids I need and helps to expedite the process of dismantling and reinstalling of all the cabinets and water piping. He even comes down personally to supervise the progress. I really appreciate that he can meet all my request and schedule so that I do not need to get married in a house with a wrecked kitchen. This is a premiere renovation company with good post renovation services that you will not want to missed out.
You are a NEW member who joined on 5th Aug?
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I wish to express my sincere gratitude to Urban Design, especially to Nicholas, for his prompt actions and unreserved assistance given in helping to settle a major issue which arise from HDB sub standard building quality of new HDB flat. I was facing a severe water leakage issue in my kitchen just 4 months after the renovation completed and moving in to the new flat. The problem was due to a damaged concealed piping inside the kitchen wall. As the kitchen cabinets have to be totally removed in order to repair the piping and with my actual wedding date in 3 weeks time, both my wife and I were very frustrated and deeply traumatised as we worried that the house will be in a mess on the actual date.
Even though HDB is solely at fault, Nicholas has given all the aids I need and helps to expedite the process of dismantling and reinstalling of all the cabinets and water piping. He even comes down personally to supervise the progress. I really appreciate that he can meet all my request and schedule so that I do not need to get married in a house with a wrecked kitchen. This is a premiere renovation company with good post renovation services that you will not want to missed out.
Quite obviously, I did and am not getting the same treatment from this very kind Nicholas from Urban Design. Did he choose who he want to help? I wonder why because I am facing water leakage now. It has been for a month now. I am now having problems with the pipes in my home. The problem has not been fixed since a month ago. I am in the same situation as you were except that I don't have a wedding. No NIcholas appeared at all. Could it be yours is an exceptional case? If yours is an exceptional case, then it can only mean that customers who sign up with Urban Design may not get the same treatment.
Since your mention of Nicholas, you gave me hope to believe that Urban Design will do a good job to my house. I thank you for this and I look forward to it. If that happens, I will come back here and give a good report on Urban Design. If that does not happen, I believe some readers here may be interested to find out more. I will then start to fill up my blog here to provide them the details. But I hope I don't have to.
Meantime, since Nicholas from Urban Design seems to be a very helpful person, I would like to use this posting to ask him for help with my house renovation which is in progress now. I will update the readers here on whether Nicholas has responded to my request for help. If he does, I will tell the readers what help he has given to me. If he does not, I will also inform the readers here.
So Nicholas from Urban Design, I am asking you for help with my house renovation now. In order for you to help me, I'll share my problems I have with Urban Design with you now.
Right now, workers seem to have problem fixing the pipes, the toilet basins, the water leakage. These were installed by them, but they don't seem to be able to fix the problems. They came down a few times to fix the toilet basins but unsuccessful. I could see that I was given workers who were not skilful and for some strange reasons, unhappy. They were told that "owners refuse to pay if the jobs were not done". But I thought Urban Design pays them? A clever way of pushing responsibility. No wonder the workers were unhappy. And unhappy workers don't produce good jobs.
The workers were also clueless to all the water leakage problems. The list goes on and on. They started work on 5 July 12, but as now, they are still not completed and not fixed. I would be very grateful if you could help speed up the job because I was told it's going to be delayed again. There has been many days of delay without workers turning up for reasons I do not know. I am now staying in another place for about a month now. It's very inconvenient and very disruptive to my full-time job. Would you help me ask Urban Design to pay for my 4 day's stay at a hotel because I needed the time to look for a place to stay.
I listened to your advice by going to your recommended suppliers with the assurance that Urban Design has good working relationship with them. This means that work can be done smoothly. I'm afraid your suppliers are problematic. I will list down all your recommended suppliers here and describe my experiences with them - both good and bad ones. But I hope I don't have to.
My signed contract number with Urban Design is UDH - ET/1687/12 dated 29 Jun 2012.
Thank you in advance.
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Hi Forumers & the Community of Renotalk,
It's been quite sometime since I've last done my posting here since completing the renovation of our home. Its been a year and everything still seems very intact and new. Guess probably my wife and I had maintained our home well enough.
And psk, your comments really made my day. I've got a good laughing-out-loud after reading your groundless comments. And I think that it's an insult to the community and the founder of Renotalk forum. All have to agree that the underlying objective in setting up this forum is to allow common-consumers like us to share our views and comments towards any of the ID firms that we had came across. Take it or leave it with the comments posted by many of us, as these are strongly for your reference purposes.
Oh ya, by the way, to be frank and not boasting by any means, I'm the Assistant General Manager of a catering company. Should you need any catering services for any occasion, you may drop an e-mail to my personal mailbox @ derrick_neo86@hotmail.com. I would then re-direct your email to my surbordinates for further action. I look forward to be of service to you in the near future. Please do not PM me as I hardly log-in to this forum since we were done with the renovation for more than a year ago.
Thanks and take good care folks!!
And after not logging in for more than a year ago, you suddenly appeared? And only after having renovated your house for more than a year, you decided to come in to give positive comments about Urban Design? Why didn't you do it earlier? Why now, more than a year later? My guess is that after my comments, someone must have asked you to help control damage. No?
Since the last posting, I am still facing persistent renovation problems that are not fixed yet. They are major ones. About a week ago, I took a step back and gave in to Urban Design by withdrawing all my previous postings here which were unfavourable to them. But, those traumatic experiences I described in those postings were true. I am waiting for all the problems to be fixed and the renovation to be over. I will not do further postings unless I find it necessary. But if it is necessary, I would like to share my experiences with the readers here and some other places on the internet, if the situation gets worse.
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Who is the ID that you engage? We engaged Susan of Urban Design. A very responsible lady, and always very accomodating to our request. Price is really reasonable right? No worries about the worksmanship, we had just popped by our home last Sunday and both of our toilets had already done up. We really have to give both thumbs up on the quality of the work. Laying of tiles was perfect, and we are really impressed of the way she handled her projects with no delays on the works at all. Most importantly, zero level of worries on the renovation process, just simply hand over your key to them and they will do up the rest of the things. My 2 cents worth and I hope this will help you in your selection of ID.
Are/Were you employed by Urban Design?
Urban Design @ Joo Chiat
in Renovation Contractors, Interior Designers & Suppliers Reviews
Posted
You are here to give your positive feedback on Urban Design, why are you attacking me who is a stranger to you? What is your motive? Someone instigated you?