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psk

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About psk

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  1. HI all, Just want to share with you my experience regarding ceiling fans. I recently bought a few sets of fan. Actually, I feel that fans of a comparative range are equally good but what makes one better than the other could be one factor: the person who installs it. For the sets I bought, the person did not do a good job the first time. The motor was making a lot of noise and it sounded like something was scrapped. The installation man came down and I found out that he did not put in an additional device the first time he did it (something that look rubbery). After fixing it, the problem was solved. Then, another set started to make noise the following day. This time, I realised that the fan base provided for about 6 screws but the installation man only used 2. That caused it to be unstable. I had to call him but he was very very unhappy despite that it was his own doing. Then, the 3rd made noise. I called him again. He expressed his displeasure. He did not want to come down and said that I should wait and try it again. Fair enough. I did and the noise came back. I called the installation man and he was very annoyed. He said he would come down to my house the next day but only in the late afternoon. He did not turn up at all and did not call to inform me that he was not coming down at all in the afternoon. I know that fan installation men work for a list of shops and they don't work for one shop. So, I feel a need to tell you to avoid this installation man. His name is David and he is in his late 40s or early 50s. His PR is first class because of they way he talks. I was told people said good things about him. I recommended him to a friend of mine (before he showed his true colour) and my friend experienced the same thing. If you do want a good installation job, I suggest you avoid this David.
  2. HI all, Just want to share with you my experience regarding ceiling fans. I recently bought a few sets of fan. Actually, I feel that fans of a comparative range are equally good but what makes one better than the other could be one factor: the person who installs it. For the sets I bought, the person did not do a good job the first time. The motor was making a lot of noise and it sounded like something was scrapped. The installation man came down and I found out that he did not put in an additional device the first time he did it (something that look rubbery). After fixing it, the problem was solved. Then, another set started to make noise the following day. This time, I realised that the fan base provided for about 6 screws but the installation man only used 2. That caused it to be unstable. I had to call him but he was very very unhappy despite that it was his own doing. Then, the 3rd made noise. I called him again. He expressed his displeasure. He did not want to come down and said that I should wait and try it again. Fair enough. I did and the noise came back. I called the installation man and he was very annoyed. He said he would come down to my house the next day but only in the late afternoon. He did not turn up at all and did not call to inform me that he was not coming down at all in the afternoon. I know that fan installation men work for a list of shops and they don't work for one shop. So, I feel a need to tell you to avoid this installation man. His name is David and he is in his late 40s or early 50s. His PR is first class because of they way he talks. I was told people said good things about him. I recommended him to a friend of mine (before he showed his true colour) and my friend experienced the same thing. If you do want a good installation job, I suggest you avoid this David.
  3. HI all, Just want to share with you my experience regarding ceiling fans. I recently bought a few sets of fan. Actually, I feel that fans of a comparative range are equally good but what makes one better than the other could be one factor: the person who installs it. For the sets I bought, the person did not do a good job the first time. The motor was making a lot of noise and it sounded like something was scrapped. The installation man came down and I found out that he did not put in an additional device the first time he did it (something that look rubbery). After fixing it, the problem was solved. Then, another set started to make noise the following day. This time, I realised that the fan base provided for about 6 screws but the installation man only used 2. That caused it to be unstable. I had to call him but he was very very unhappy despite that it was his own doing. Then, the 3rd made noise. I called him again. He expressed his displeasure. He did not want to come down and said that I should wait and try it again. Fair enough. I did and the noise came back. I called the installation man and he was very annoyed. He said he would come down to my house the next day but only in the late afternoon. He did not turn up at all and did not call to inform me that he was not coming down at all in the afternoon. I know that fan installation men work for a list of shops and they don't work for one shop. So, I feel a need to tell you to avoid this installation man. His name is David and he is in his late 40s or early 50s. His PR is first class because of they way he talks. I was told people said good things about him. I recommended him to a friend of mine (before he showed his true colour) and my friend experienced the same thing. If you do want a good installation job, I suggest you avoid this David.
  4. HI all, Just want to share with you my experience regarding ceiling fans. I recently bought a few sets of fan. Actually, I feel that fans of a comparative range are equally good but what makes one better than the other could be one factor: the person who installs it. For the sets I bought, the person did not do a good job the first time. The motor was making a lot of noise and it sounded like something was scrapped. The installation man came down and I found out that he did not put in an additional device the first time he did it (something that look rubbery). After fixing it, the problem was solved. Then, another set started to make noise the following day. This time, I realised that the fan base provided for about 6 screws but the installation man only used 2. That caused it to be unstable. I had to call him but he was very very unhappy despite that it was his own doing. Then, the 3rd made noise. I called him again. He expressed his displeasure. He did not want to come down and said that I should wait and try it again. Fair enough. I did and the noise came back. I called the installation man and he was very annoyed. He said he would come down to my house the next day but only in the late afternoon. He did not turn up at all and did not call to inform me that he was not coming down at all in the afternoon. I know that fan installation men work for a list of shops and they don't work for one shop. So, I feel a need to tell you to avoid this installation man. His name is David and he is in his late 40s or early 50s. His PR is first class because of they way he talks. I was told people said good things about him. I recommended him to a friend of mine (before he showed his true colour) and my friend experienced the same thing. If you do want a good installation job, I suggest you avoid this David.
  5. Thanks, edenstrauss. I appreciate your attempt to help. I have very little knowledge of such technical work. If I knew, I would not have engaged a contractor or have gotten myself in the situation I am in right now. How many people renovating their house know about the fat pipe and its relation to the source and the intermediate pipings? All I need is for Lucky Khoon people to turn up and explain things, identify the root cause and crucially, fix the problems. But they have not responded despite my contractor's attempt to make arrangement. I have even applied leave to wait for them only to know that they were not turning up.
  6. You dismissed totally the blame on Lucky Khoon without knowing fully the events leading to this situation that I am in now? Right now, I am getting all parties involved to find out what exactly the problem is. My contractor has responded. Where is Lucky Khoon despite several attempts to get them to come down?
  7. Sorry for having this impression: you keep pointing the focus away from Lucky Khoon and kept pointing finger at my contractor. I had the plumber to come down to fix the problems related to their work. I have also tested the work done by my contractor. Yes, my contractor has to take part of the blame but Lucky Khoon cannot be totally absolved from this yet until they have explained to me the root cause. I have isolated possible problems (eg leaking at joints). That is why my contractor suggested Lucky Khoon to come down. They kept dragging their feet, did not turn up for appointments.
  8. Thanks, edenstrauss for all your responses. The main question is still this: after the weeks of delay and after my contractor contacted Lucky Khoon and made arrangement for them to come down, why did they not not turn up for the appointments? Why did Lucky Khoon now want the supplier to come? It's like that is not their problem anymore once the products are sold. Yes, I bought the wc from Lucky Khoon. Sorry the photographs looked blurry because I am not able to spend too much time on taking good pictures as I have a full-time job.
  9. The kinds of deal I got from Lucky Khoon? Or, not Lucky Khoon's fault at all? Please read my blog.
  10. Episode 5: The last straw - enough is enough Please read my blog.
  11. Thanks for the advice. You know, as a layman, I do not know the technicalities. I can only rely on common knowledge and logic. My plumbers had shown up and it's one story against the other. And, Lucky Khoon suppliers are not showing up and kept not keeping to appointments.
  12. Thanks. I went through the problems one by one with the plumbers, the boss and the boss of my contractor. This was why it is crucial that Lucky Khoon's people should come down to make a clarification. I waited for more than 2 weeks. I went down to Lucky Khoon showroom in Joo Chiat at least twice. No response from them. I only need them to come down to explain and help fix the problem and not drag his feet. If not, I would not have spend this unnecessary time blogging the issues.
  13. Episode 4: Shoddy work of Lucky Khoon's workers. Please read my blog for details.
  14. Episode 3: Some of Lucky Khoon's products are sub-standard. Please read my blog for details.
  15. Episode 2: Defective products, delay of 3 weeks to rectify problems and still not rectified Please read my blog on Lucky Khoon.
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