I wish to express my sincere gratitude to Urban Design, especially to Nicholas, for his prompt actions and unreserved assistance given in helping to settle a major issue which arise from HDB sub standard building quality of new HDB flat. I was facing a severe water leakage issue in my kitchen just 4 months after the renovation completed and moving in to the new flat. The problem was due to a damaged concealed piping inside the kitchen wall. As the kitchen cabinets have to be totally removed in order to repair the piping and with my actual wedding date in 3 weeks time, both my wife and I were very frustrated and deeply traumatised as we worried that the house will be in a mess on the actual date. Even though HDB is solely at fault, Nicholas has given all the aids I need and helps to expedite the process of dismantling and reinstalling of all the cabinets and water piping. He even comes down personally to supervise the progress. I really appreciate that he can meet all my request and schedule so that I do not need to get married in a house with a wrecked kitchen. This is a premiere renovation company with good post renovation services that you will not want to missed out.
