Their workmanship sucks. Does things without going into detail and asking properly. Outcome of workmanship is slip short with drips of paint here and there Can't commit to dateline at all. Empty promises Last but not least, the boss will say yes to all you say and ask but will always forget to follow up on things. Poorly written contract as well. Go to RADAC website - Renovations And Design Association, and you'll get a properly stated out items in contract to compare