I have just got my house done by Urban Design recently, by the way they have just shifted to Balestier Road few months ago. The person in charge for my project was Susan Loy. She is very knowledgeable and patient during the sales stage in giving advise to client. Throughout the renovation, Susan was extremely flexible, patient and accomodating to our schedule. She is responsive and follow-up was terrific. The key Strength I feel about UD are - Strong relationship and management of the subcontractors/suppliers they use - Prompt and complete follow-up. No questions ask, give us a piece of mind - Good Scheduling and PM skills, on-time delivery of work - able to provide experience sharing and advise to us during selection of material/color etc. Most of all, UD delivers what it says it will do, while their price is somewhat mid-range, I wouldn't swop it a cheaper one. They gave me good assurances and security , especially post renovation follow-up warranty. Great service !
