lightninz

This is just a note to all to share my super bad experience I had with Hodaka Lighting shop located at Bendemeer. In my opinion this shop has no business ethics. It started off with me requesting for spotlight with the case and rim all black. Yet when i checked the items, it was with silver rims. I rejected the goods. They told me there's not much difference from the one i wanted and that the whole of Singapore was out of stock for the one I wanted. Lucky enough, I found what I wanted at another store recommended by a friend. 2ndly, They over promised. On the same day of the spotlight, I bought few LED strip lights which adds up to almost 25m. The salesperson promised that I can get it in 4days time. Thus 4days later i went back to realised my items were not ready. They can even suggest to ask me make a trip back in the evening to collect. Guess what, I received a call in the evening from them that not all my strips are ready. Also asked if I want to collect those ready ones and they will send the last few to my place 2days later. 3rd, this is when I feel so cheated. Which is when the day all my LED strips arrived, I instructed my electrician to put them up without me being around. Came back to check on the lights, realised certain bulbs were spoilt, brought the strip down and I was shocked to see 2 different ribbon (one white & the other is yellow) being shouldered together. The white ones were the ones they showed me at the shop. Called the salesperson to asked if she knew about it and she replied cos not enough stock. Confronted them and they can even argue to say that they forgot to call, scared I'm not around, and due to the lack of stock the gave me one that's more expensive. Now that my electrician has left I suggested that either I get my electrician to come back again and Hodaka pay extra cost, or they get their electrician to do it that day. They said I was being unreasonable and the earliest was a week later. (What kind of service is that?) In the end, I insisted in the same day and if it did not happen, I'll get my electrician to bill them. So to all of you out there, please beware of this shop!

This is just a note to all to share my super bad experience I had with Hodaka Lighting shop located at Bendemeer. In my opinion this shop has no business ethics. It started off with me requesting for spotlight with the case and rim all black. Yet when i checked the items, it was with silver rims. I rejected the goods. They told me there's not much difference from the one i wanted and that the whole of Singapore was out of stock for the one I wanted. Lucky enough, I found what I wanted at another store recommended by a friend. 2ndly, They over promised. On the same day of the spotlight, I bought few LED strip lights which adds up to almost 25m. The salesperson promised that I can get it in 4days time. Thus 4days later i went back to realised my items were not ready. They can even suggest to ask me make a trip back in the evening to collect. Guess what, I received a call in the evening from them that not all my strips are ready. Also asked I might want to collect those ready ones and they will send the last few to my place 2days later. 3rd, this is when I feel so cheated. Which is when the day all my LED strips arrived, I instructed my electrician to put them up without me being around. Came back to check on the lights, realised certain bulbs were spoilt, brought the strip down and I was shocked to see 2 different ribbon (one white & the other is yellow) being shouldered together. The white ones were the ones they showed me at the shop. Called the salesperson to asked if she knew about it and she replied cos not enough stock. Confronted them and they can even argue to say that they forgot to call, scared I'm not around, and due to the lack of stock the gave me one that's more expensive. Now that my electrician has left I suggested that either I get my electrician to come back again and Hodaka pay extra cost, or they get their electrician to do it that day. They said I was being unreasonable and the earliest was a week later. (What kind of service is that?) In the end, I insisted in the same day and if it did not happen, I'll get my electrician to bill them. So to all of you out there, please beware of this shop!