We had the opportunity to work with Chris from Urban Design when we had issues with our main contractor and were left without a wardrobe and granite counter top. Chris impressed up with his good attitude and work ethic in being willing to go the extra mile to help us source for a whole piece of granite as we did not want our granite to have a joint line. Unfortunately, his contractor was not able to deliver as they did not have experience with such a large piece of granite but both he and his contractor did not take their grievances out on us and returned our payment promptly. We did do a 8 ft wardrobe with Chris and the finished product was up to our expectations. However, there was a strong "sour" smell to one of our cupboard shelves that Chris quickly solved by getting the contractor to replace it once we mentioned it to him. He was also kind enough to help us box up some gas piping in the kitchen that our previous contractor left exposed. Overall, we had a good experience working with Chris and will recommend him to any our friends and family in need of a enthusiastic and reliable ID that delivers what he promises and even a little bit more with a smile and a "no problem!" (and really mean it) which is a rare trait in today's world. C+M
