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JChu

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About JChu

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  1. Had bad experience with Bosch 2 years ago too. The Bosch washing machine in our rental place breaks down. Called a few times before managed to talk to anyone. And they said earliest they can send a technician over 3 weeks later! 3 weeks! So in the meantime, we have to bring our clothes to the laundry to wash, not only it is costly, it is a real hassle. We couldnt wait, so called our own technician to have a look, luckily not a major issue and we paid <$100 to have it repaired (cant remember exactly what is the issue). We just bought a home and I am looking for appliances. Surprisingly, sales from HN and Mega Discount and Best Denki all highly recommend Bosch products over the japanese/ korean brand. I wonder if they pay them much much higher commissions so everyone try to sell their products? I dont have major issue with the brand and products, but their non existent after sales is a real concern for me. trying to find out more about Bosch induction cooker that I am looking at, which sales ppl could not answer, so I wrote an email to Bosch, just to test out their customer service, no reply after many days... Electrolux, on the other hand, replied to my email within a day! I am truly impressed with Electrolux customer service, but I have to say for the induction cooker I am looking at, with similar price range, Bosch looks like a better product than Electrolux. so was checking to see if Bosch has improved their after sales service, and found this, so looks like they have not improved after all these years! Really not sure which to buy now...
  2. 30/ 32 inch for single bowl sink seems very big to me... my current 2 bowls sink only 30inch.... anyone switch from 2 bowls users to single bowl? I am so used to 2 bowls and never used single bowl, so am not very sure if I can get used to a very large single bowl, as like someone mentioned, good to have one bowl to put the 'rubbish' while cutting and chopping and have another 'clean' bowl... can anyone share if the switch has been 'painful'?
  3. Any Electrolux EHC726BA induction cooker user here? Would like to know how big is the heating elements, ie what are the right pans sizes for the 2 heating zone? Am considering between this and Bosch PMI938MS induction cooker (both are 2 zones) - any reviews/ comments on which is better? Customer service (ok, my experience with services in Singapore is terrible!) between Bosch and Electrolux - which is better/ worst? Anyone with experience to share? Fridge - choosing between Samsung and LG around 450L capacity. Any recommendation?
  4. Hi, I am new to the forum and an active amazon buyers. Find it interesting that ppl are actually buying kitchen sinks and other bulky items from amazon! That goes to say how overpriced things are in Singapore. Looking to join the club and buy from amazon too! My questions are:- 1) are we still covered by the limited lifetime warranty of these products? Sinks, faucets, shower set (mixer etc). 2) Anyone received faulty products before? And what do you do? (pls.... dont tell me we have to send the products back, especially the sink!) Can we call the local distributor/ service center to honor the warranty? 3) ok, i know this topic is 'kitchen sinks', but I believed some of you bought kitchen/ bathroom faucets or shower set too? What do I really need? I went to the shop yesterday and realized the shower system is quite 'complex' with the mixer and something that look like a 'motor' (of course its not motor) that will be fixed to the wall. I am worried that I may not have ordered the complete set needed for installation and then cant find compatible parts in Sg... Pipes etc - are they universal and my plumber is able to supply that or do I need brand specific pipes/ parts etc to fix the faucets/ showers? Thanks a lot!
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