Dear All 79ers I took leave deliberately and went to HDB today to enquire about my HDB loan application status at around 8.30am. My submission dateline for documents' on 6 Sep but I have not received any news from them. To my horror, the CSO told me that my loan application has not been processed!! And she tried to call the officer in charge: Jessie Choo and this person's not answering her calls despite 5 attempts! 1) The CSO said she's worried that they might have lost the documents that I have submitted. How can this be? If they did not receive my documents/ have lost my documents, then they should call me or my hubby right? Almost 1 month has passed and there's no news from them. Only when I went to ask, then I get an answer telling me my docs have been misplaced/ lost??? 2) What are the HDB officers doing? How come they are not answering their calls during work hours? And somemore the calls are from internal/ fellow colleagues. What happened to professionalism? No wonder people always say civil servants are very "nua". Now is 10am liao. And this Ms Choo has not gotten back to me yet. 3) When I called a HDB Officer named Chee Oi Ping last Monday, she told me she will send email to expedite my request for getting the house keys. Almost 2 weeks has passed and no more answers from HDB, esp when they seem to be having problems with my home loan application. Was there any communication between departments? If this drags on, I wonder when I will be getting my keys. Scarly I will not be able to get it even by March next year. Gosh.... I want my flat keys!!! =( I hope this does not happen to any of you good future neighbours out there.... Continue to chase them if you find anything suspicious. They are really very very very "nua". ** I've finally received a call frm HDB. The first thing this guy frm HDB said was: "You want us to call you for what har?" Then he followed by blaming me about not leaving my IC number. Hello! Its the CSO who filled up the form to ask them to call me and she was the one who din note my particulars down! After that he still had the cheek to ask me if I've submitted my documents or not? Geesh.... When I said I submitted my docs around 1 mth ago, he said he'll check and call me back again. So now I'm waiting..... *** Another lady called back. Told me she die die have to get my payslip when my company dun issue payslip. Then told me to ask company to write letter. *%#@%$%&*(#! Can't they get back to me earlier and not tell me only when I go to HDB to enquire about it?
