sjforever

Has anyone ever used Superbuy.com? This China purchasing agent company pays much attention to their service quality, and its CEO often personally answer customers feedback problems and provide solutions. I've been using it to buy bargains from China online shopping sites.

I’ve been using Superbuy Taobao shopping agent (Click here) to buy bargains from Taobao. This is a slow-and-steady company – after winning the overseas Chinese a wide range of support and good reputation, now Superbuy is entering the English-speakers market. The followings are my likes and dislikes about this China shopping agent service provider: Likes: - 0 service charge. - Offer 24 hour online customer service – possibly no agent can do that in current market, and you even can contact their CEO directly if you’re not satisfied with their customer service people. - Their international shipping cost is the lowest I know. Sending a 2KG item to US using DHL only costs $32.8. - Product photos available for purchasing procedure, and promise compensation for damaged goods. Dislikes: - The domestic shipping fee is a little high. - Since they just launched their English-version site, the English service is good but not excellent. Hope they enhance and perfect their English service ASAP.