Dear everyone;
I have used this ID company and here is my honest feedback. For your reading pleasure. I must admit I was foolish to have selected this ID firm thinking they were cheap. Let's get started:
1. During design stage was handled by one of the directors, Richard Pang. Then haphazardly passed over to a worker called Jimmy Low! In short alot of talk but when come to implementation, they will not deliver to your specifications.
2. Don't let them lock you by simply writing short statements like, to design and build Cabinet. Make sure they specify every dimension, every material they going to use and every detail of the door type or the glass they going to use. they use third class sub contractor (PRC) who have not got a clue what wood work is all about. the workmanship is very poor! Very.
3. They have a person called Jimmy Low who is totally useless. He is a smiling Tiger. he has no clue but will slaughter you if you try to do additional things not in the contract. best still, he will say they way the contract is written, he understands it that way and not the way you told them. They will over charge on everything additional not in the contract. Be very careful with this guy.
4. They are just a middlemen, they do not have any workshop. I was initially told, that they have a shop in sungei Kadut that produces their carpentry, to find out it is a third party who they very conveniently call they own!
AVOID EVEN IF THEY CHARGE YOU 20% OF WHAT OTHERS CHARGE YOU! BE WARNED AND CIRCUMSPECT ABOUT THESE GUYS.
TOTALLY REGRETTED
