Joeylin

Hi Hi. Received my sofa from Massimmo and am soooooooooo happy with it. There was no major glitches nor disappointments from the time of browsing, confirmation and final delivery. However due to the lack of stock for their tray which is placed on the arms of the sofa which was given free of charge, I had to wait for the stock to arrive. It was no big deal as my hubby and I were pretty satisfied with what we got tray or no tray. However, we were again pleasantly surprised when the sales guy popped by after work on Sat just to pass us the tray which apparently has just arrived! Is that initiative and good service or what??? Sorry if I appear to be gushing too much but just wanted to share my happiness. Now I can be off to a great honeymoon without worries. Bye!!!!!!!!

They don't. However if you are looking for leather sofas and have a decent budget, I do strongly recommend you visit Massimo. They are very good. Hope I am of help

Well, when we went down, it was to the one at kaki Bukit. A short hair gal who is rather slim was the one who served us. Maybe if you were to go to the other showroom which was recommended by another member, you will find the experience a pleasant one? For that matter, I am not passing judgement on anyone least of all the Salesgirl at Kaki Bukit. Again, I wish to state that the products at Sofaalab are of respectable quality at respectable prices. Thanks. Joey

Yes you are right. Sofaalab is actually owned by the boss od Massimo. As mentioned in this same forum, I bought my Sofa from Massimo at Ubi and was very impressed with the service and the quality of the sofas there. Thus when I needed a sofa for my reading room but did not want to splurge too much, the Sales person at Massimo named Andre graciously recommended Sofaalab and even said that though the prices are cheap, quality is not compromised. A ssuch, we went down to Sofaalab at kaki Bukit and was pleasantly surprised to realised that what Andre said is true, The quality of the sofas in Sofaalab is good for that price range. However, we were disappointed by the service of the young salesgirl there. She was very unfriendly and unprofessional. She seemed to be very uninterested in her products that she was selling. However, to give her the benefit of the doubt, maybe it is because receiving such good service from Andre, I am a bit harsh towards the young lady. No reflections on the products of Sofaalab which I still insist are very good for that price range, in the end, I decided to pay a bit more and got the 2nd sofa from Massimo through Andre. All in all, if you are looking for good quality sofa at budget prices, sofaalab is the place to go to. Joey

I think they display the same items though in different upholstery. Depending on individual preferences, I opted buying at the Ubi one because of the excellent service by the Sales guy there. In fact, my sister and her husband went down last weekend at their Ubi side. Saw the same sales guy and said the same thing about his excellent service. She told me that he was at one time serving few groups of people and at no time did he show any impatience, nor did he seem overwhelmed by the crowd. In fact, he was just as pleasant and patient even with the few groups of customers asking for his attention at the same time. I guess you won't face the same problem if you go to Ubi as he is really attentive without being pushy. Hope I answered your queries? Joey

About 2 weeks ago, my hubby and I decided to do some window shopping for a sofa set for our new home though it will only be ready for occupancy March 2008. We went to the new IFC, Evov Living, Air Division and also Massimo (Kilang Branch). At this branch, a pleasant lady named May served us. Amongst all the places we visited, we were very impressed with the quality and range of products of Massimo. However as were only gonna TOP in March, we wanted to take some time to decide and were pleased when May did not resort in pressure tatics to make us place an order. However, as Massimo was having a special discount of 15% due their winning of the Singapore Prestige Brand, we didn't want to lose out on a good deal and decided to pay a visit to their Ubi showroom. While I had said that May at the Kilang showroom was nice, I can only say that the Sales Executive named Andre was wonderful. He was very professional yet warm in his deposition and his knowledge in terms of Massimo's products and the furniture industry as a whole was excellent. He was very patient and even gave us advice as to how to match colors and our items to the sofas he is selling. (We found that his advice actually co-incides with the advice of our highly paid and highly acclaimed designer!) It was through this wonderful shopping experience that we decided to place an order for a sofa with Massimo though our place will not be ready till next year. In this way we managed to take advantage of the special discounts offered. I have seen another post by whereby the Sales Person of this Ubi showroom was well spoken of. Maybe it is the same Sales person too? It is definitely a breath of fresh air to meet such good standards when there have been many bad experiences by others in certain furniture companies. It is no wonder that Massimo has been awarded the Branding award. They definitely deserve it. It is unfortunate that massimo deals only in sofas and some beds. If not, I would be more than happy to buy the rest of my furnishings ie Dining tables etc from them.