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Hohola Wong

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Posts posted by Hohola Wong

  1. Posted

    On 5/15/2017 at 3:54 AM, leeturbo said:

    https://www.facebook.com/pg/metinterior/reviews/
    lol at the review 

     

    yup, esp when I turn back to look at my unit. The ID is  MET Interior.

    on top of the terrible workmanship and all kind of mistakes, they told the Referee in Small Claim Court that they had touch-up many times just not up to owner expectation. 

    the 94 pages of invoices they presented to the Referee (they are really xxxxxxx, we supposed to tender our documents before the Hearing so both parties have time to go thru but they tendered during the Hearing), some ivoices without letterhead or company name, some stated the dated which no work carry out at my unit..., invoice stated L-box **** room which I DO NOT HAVE L-BOX in my whole unit, invoice stated hack and install the rubbish chute for my unit which was NOT TRUE as I engaged Maxden to do it and I paid Maxden $570, told me the PE charged me $700 but the invoice stated only $400...

    for the 1st photo, they claimed they had touch-up many times (they NEVER touch-up the slanted top hung kitchen cabinet)..., I measured, the top is 266mm, the bottom is 278mm, diff by 12mm (1.2cm). 

    for the 2nd photo, the max length is only 930mm, but the ID measured and quoted at 1200mm (quoted vs max can be built already diff by 1200-930=270mm), but the actual top hung vanity cabinet is only 830mm, diff by 370mm (37cm). The ID told me will deduct at final stage but now they claimed all these similar differences are carpentry wastage :blink:

    They also did not carry out any chemical wash for me before handover but they claimed they had done that..., lie, lie, and lie....

     

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  3. Posted

    On 4/21/2017 at 8:26 AM, Shashine17 said:

    Oh man! This is really really poor workmanship!!! Nonetheless, I hope things are getting better in making the necessary amendments for your house? Wow... Do you mind sharing who is this ID/contractor?

     

    if you are referring to the photos i posted here, my ID is MET Interior.

  5. Posted

    On 27/03/2017 at 7:57 PM, Keithchan said:

    Shame this company on popular media social. FB, HWZ, etc 

    To get 5* review on FB is easy, what I knw was 3 are their ID, some r friends and biz partners, without any review.

    for my ID, MET Interior, they totally twisted their story and did not admit for all these issues their ID & workers "created". The ID, Ben made mistake since the very beginning, on the dimension, drawings, orientation, colour code, and even forgot the things that are in the quotation or messages. MET Interior then make these became my mistake. Their ID accidentally hacked the granite area which is under management n trying to get the similar granite to replace it. You know how they twisted the story ? " Out of the good will they changed the granite for the owner as the owner felt the colour of the granite are not in same tone." There're few " out of good will" stories..., I just wonder are their memory so bad till they can come out all those b***s*** stories ? And won't feel guilty at all ????

  6. Posted

    8 hours ago, Rosespize said:

    Hi, I am a genuine client who engaged Space Living/Extract Living in 2015 and we liaised directly with the boss, Wilson. We got their contact from one of the reno quotation website (I cant remember the website though). I am really sorry that you had bad experiences with them recently. 

    I finally decided to give my review about them here as well. My experience with Wilson and his partners are pretty good and we are still happy with their services even until today. They did a great job and delivered excellent services to us. 

    We were happy with their design and workmanship. Wilson was not that pushy and also open to our ideas too. I remembered my hubby called him very early morning 6am+ to ask about our house progress and he still picked up our call and answered all our questions with his sleepy kinda tone. There were minor hiccups along the way but Wilson managed to rectify promptly. So far, we had no problem dealing with Wilson. :)

    We are also happy with his Electrician who did a great job and always updated us in our whatsapp group and his carpenter also did a great job and helped us a lot even until today and recently he helped us to fix our wardrobe hooks which broke twice(I hang too many heavy clothes hehe...) and a bit of drilling at tv console and adjust shoe cabinet into multi-purpose cabinet....without even asking for labour cost but we still paid him as a token of appreciation anyway. :)

    Lastly just my two cents worth of advise to all new house owners out there, please always ensure you have a black and white contract with your ID.  Do not make any mutual agreement. Should there be any changes that need to be made, ask them to amend immediately and send the revised contract on the next working day to avoid miscommunication, misunderstanding, conflicts and arguments. :)

     

     

     

     

    Hi Rosespize, Glad that u hv a smooth renovation and good after Reno service from Space Living. Mine was not done by Space Living. It's by MET Interior.

    i think they knw that their clients hv posted the photos / comments that's might hv tarnish their reputation so they changed mend it :).  I think so do my ID company. They changed the timers and carpenter after my reno. But the things I'm mad with them is they twisted the story and push all the mistakes done by their ID and workers to me. i posted the photos in their Facebook but they had deleted everything, included the evidents that I had posted. I just wonder why ppl can be so shameless ? Just to protect themselves and their company ? :angry2:

    i agreed with you, everything have to be black & white. But sometimes B&W also no use if they really those kind of ppl!

  7. Posted · Edited by Hohola Wong

    On 4/15/2017 at 2:03 AM, greatrox99 said:

    This type of workmanship is not acceptable at all. The contractors do not take pride in their work with such shoddy works. Sorry to hear of your experience.

     

    Thanks greatrox99. They let an inexperienced (I only knw that after my Reno) ID to handle my project and he kept making mistake along the renovation. He told me a few weeks ago he din hv confidence to handle my project but his boss insisted him to go ahead. The end result is the photos I show. 

    In fact still have a lot of mistakes they made n I hv no choice to compromise. The funny part was the ID will tell you he feel nicer in that way and it's not what agreed earlier and caused the things I bought can't install and also cause inconvenience...

     

  10. Posted

    1 hour ago, Yplailai said:

    It would be most unfair and unjust if you cannot share photos of your own house.. as for the quality of work, the photos speak for itself. Feel sorry for you though.. i feel as home owners we are not protected enough, and once signed contract, we definitely have no choice but to go through the reno and sometimes kena forced to top up and top up. Esp when we are green horns in this areas and companies are the old birds. What to do?

     

    Yplailai, thanks 

  11. Posted

    and they still sent me a legal letter -

    "...to demand you IMMEDIATELY CEASE AND DESIST from making all and any comments on our client's Facebook page and/or any other social media platforms and/or any other public domain. TAKE NOTE that if you fail to abide by this request, our client reserves the right to proceed against you as may be advised."

    I have not sent you any legal letter for all the lies and false statements made in the Hearing! 

    Cant I publish the photos of my unit after renovation ? Cant I say about the renovation done in my unit ? 

     

     

     

  12. Posted

    Precisely -"If the quality/ workmanship is good to begin with, there won't be rectification needed."

    they made mistakes, and the things are not what we want and caused inconveniences to us, poor workmanship, careless, forget, overlook... and we can only compromise. And then they tried to turn everything become owner's fault.

    the mistakes made by the workers and ID, the delay due to the ID... now all pushed it to the owner! I found the receipt that I made the payment in their documents presented to the referee, they never do any rubbish chute for me  but stated they did it in the invoice :wacko: (I engaged Maxden to do for me after the renovation and paid $570), few invoices with dustpan and broom + transportation $20 for each invoice, some invoices with no company name..., I don't have L box in my living room but this item appeared in the invoice... still have more...

    they hacked the lobby area which is under management n hv to buy the granite to replace it and also push this to owner. They said "owner felt that the granite at the entrance is not in same tone" in their Summary of Hearing..

    Their ID makes mistake on installing my top hung cabinets, less than 3cm distance from the water taps. I cant put the Kohler glass shelving  (The ID knw from beginning of renovation about the glass shelving that're suppose to install). Now they were claiming "the top hung cabinet were install at the std height. If were to do evn higher, it will not be useful due to the height and may create more issues." What are the issues? and during the Hearing the ID told the Referee just to move up will solve the problem. In fact its not. They knw that can't be move up anymore due to the wall plugs. But their explanation were accepted :dunno:

    I have photos to show that doors were not protected at all and dirty and damaged by the workers. They admitted that at my site but they now said: " Doors have been wrapped during renovation..." can refer to my photos...IMG-4827 shows the door condition before renovation, the other 5 photos show the doors were unprotected and dump here and there.

    My fridge does not require any inlet pipe but the ID never ask and he did not knw anything and install the inlet pipe and charged me $300. Bothe these 2 items (plus the PE endorsement)  I only knw after Hearing. SCT required us to submit all documents before hearing so both party have time to review the other party doc. But they submitted a very simple few lines of words during the further consulation and submitted a 5 pages of Summary of Hearing and 94 pages of docs during Hearing.

    the PE endorsement only cost $400 but they told me $700 and I paid them $700. I only knw it's only $400 few days ago (I hv the receipt).

    They NEVER touch-up the slanted tv cabinet, top hung kitchen cabinet and 2 tall unit but claimed as touch up many times just not up to owner expectation :blink:. 

    Same for the floor tiles, the skirting, the holes in the grout lines, diff gap sizes of the grout lines, uneven floor tiles...

    for all kind of stains that's found on the wall tiles, floor tiles, toilet bowl, toilet paper holder, cabinets, bathtub..., now they told the referee there were no stains when they handed over to the owner.

    i think they had forgotten the communication with the owner and also the messages that's the owner still able to show, if needed!

    i was very upset with this ID company, and also upset with the whole system !!!

    How can ppl can be so shameless ??? Still tell lies even with the photos and messages....

     

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  13. Posted · Edited by Hohola Wong

    On 4/7/2017 at 2:12 PM, Jameswong23 said:

    Hi Hohola,

    thanks for sharing. To bring the topic back to Space living/ extract living, I am also experiencing the same quality and workshopman. 

    This is not the worst, Wilson low attitude is the worst. His habitual blaming on owner is a biggest turn off and piss off. 

    If the quality/ workmanship is good to begin with, there won't be rectification needed.

    When he's informed of the rectifications that is required, he will blame it on the owner. Pushing the blame to the owner fault.

    The pic shown in your Facebook and in Reno talk is a good reflection of his work too.

    His workmanship is not any better . 

    Epic fail Wilson low, we chat name Sam. 

    Do not engage him. Price and workmanship are all crap 

     

     

    Precisely -"If the quality/ workmanship is good to begin with, there won't be rectification needed."

    they made mistakes, and the things are not what we want and caused inconveniences to us, poor workmanship, careless, forget, overlook... and we can only compromise. And then they tried to turn everything become owner's fault.

    the mistakes made by the workers and ID, the delay due to the ID... now all pushed it to the owner! I found the receipt that I made the payment in their documents presented to the referee, they never do any rubbish chute for me  but stated they did it in the invoice :wacko: (I engaged Maxden to do for me after the renovation and paid $570), few invoices with dustpan and broom + transportation $20 for each invoice, some invoices with no company name..., I don't have L box in my living room but this item appeared in the invoice... still have more...

    they hacked the lobby area which is under management n hv to buy the granite to replace it and also push this to owner. They said "owner felt that the granite at the entrance is not in same tone" in their Summary of Hearing..

    Their ID makes mistake on installing my top hung cabinets, less than 3cm distance from the water taps. I cant put the Kohler glass shelving  (The ID knw from beginning of renovation about the glass shelving that're suppose to install). Now they were claiming "the top hung cabinet were install at the std height. If were to do evn higher, it will not be useful due to the height and may create more issues." What are the issues? and during the Hearing the ID told the Referee just to move up will solve the problem. In fact its not. They knw that can't be move up anymore due to the wall plugs. But their explanation were accepted :dunno:

    I have photos to show that doors were not protected at all and dirty and damaged by the workers. They admitted that at my site but they now said: " Doors have been wrapped during renovation..." can refer to my photos...IMG-4827 shows the door condition before renovation, the other 5 photos show the doors were unprotected and dump here and there.

    My fridge does not require any inlet pipe but the ID never ask and he did not knw anything and install the inlet pipe and charged me $300. Bothe these 2 items (plus the PE endorsement)  I only knw after Hearing. SCT required us to submit all documents before hearing so both party have time to review the other party doc. But they submitted a very simple few lines of words during the further consulation and submitted a 5 pages of Summary of Hearing and 94 pages of docs during Hearing.

    the PE endorsement only cost $400 but they told me $700 and I paid them $700. I only knw it's only $400 few days ago (I hv the receipt).

    They NEVER touch-up the slanted tv cabinet, top hung kitchen cabinet and 2 tall unit but claimed as touch up many times just not up to owner expectation :blink:. 

    Same for the floor tiles, the skirting, the holes in the grout lines, diff gap sizes of the grout lines, uneven floor tiles...

    for all kind of stains that's found on the wall tiles, floor tiles, toilet bowl, toilet paper holder, cabinets, bathtub..., now they told the referee there were no stains when they handed over to the owner.

    i think they had forgotten the communication with the owner and also the messages that's the owner still able to show, if needed!

    i was very upset with this ID company, and also upset with the whole system !!!

    How can ppl can be so shameless ??? Still tell lies even with the photos and messages....

     

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  14. Posted

    2 hours ago, albertchan659 said:

    yup, i guess many reviews are written by themselves. thats why there are hardly bad reviews on fb.

     

    2 hours ago, albertchan659 said:

    yup, i guess many reviews are written by themselves. thats why there are hardly bad reviews on fb.

    Can go to my FB, Hohola Wong for more photos and some messages...

    there are some carpentry over/double measure which supposed to minus from the total cost but they did not, not willing to pay for the repair cost for the gas pipe their worker damaged (was agreed at first and asked me to pay first), taken something from me and reluctant to pay back, show the referee the deposit and admin fee receipt they claimed they paid for it ( in fact I paid for it as it's my cheque), told the referee they touch up many times on certain areas but just not up to owner's expectation and I would like to know when, who and how :blink:...eg the slanted TV cabinet, slanted top hung kitchen cabinet(or the tiling work?), 2 slanted tall units...

    the boss told me there were customers complain abt the carpentry work at few units during that point of time. I hearts the ID told me  many customers complain abt their painter too.  I heard the timer was sent to a unit to touch up and rectify the problem during that time...

     

     

     

  18. Posted

    On 12/29/2013 at 5:51 PM, sgpuser said:

    Hi all, I understand your fustration, i too face such issues when i bought my resale flat.

    Recently my close friend complained that her new condo also very bad - less than 3 months will turn black. I know that there are ways to clean it using peroxide clorine etc.

    But don't do that. you must solve the root problem - which is fungus and dirt. Those grout used by commonly are white cement or some ppl even call it cornice powder etc - but they are porous and will get dark easily, and no matter how good they are, with time, they will crack and leave holes.

    I have moved into my place for 1 year and so far my grout is still clean and white - and the solution i found is that you must replace the top coat of your current grout with another type - those that are waterproof and anti fungus. It comes in a bottle and you can apply and clean but trust me - it is super duper tiring. I did my whole house myself. As for my friend, i just helped her scrapped a layer of the current grout off and applied this new grout material. It should last for at least 1 year easily.

    So i decided to go into this as part time with my dad - we will help ppl redo their grout for a small fee if you would like - typically can complete within a day. Drop me a message if you would like us to help you - especially now cny is coming, you will want your living/dining room look super clean.

     

    Hi, can pm me ?

  19. Posted

    On 6/14/2016 at 9:17 AM, nerrad said:

    If there is a designer, the designer will be the one co-ordinating. Many times, home owners do not realise that when they work with a contractor directly, they will be the one co-ordinating. Your contractor was unable to produce drawings, because drawings are usually produced by the designer, and not the contractor.

     

    In my case, I have a designer but I hv the same bad experience as Dinoxp. The worst thing was since we hv an ID and he supposed to come out with drawing and supervise the site, at the end, careless and forgetful, keep making mistakes...

     

  20. Posted

    On 3/24/2017 at 0:51 PM, Whisperer said:

    Hi everyone!

    Please share with me your knowledge and thoughts.

    20170219_170149.jpg.8df3e2741891ede045a5afa33dee0b1a.jpg

    This is my bathroom vanity cupboard. If you look for awhile you will spot the mistake. See anything? It is the edge of the hinge being over-cut and seal by some white patchy thing?

    I told the contractor this and the carpenter fixed it by sticking another pieces of white PVC over so that I will not see that ugly/wrongly/over-cut part at the door hinges. I can feel it when I touch it that it is still there. I don't know if it will affect the door in long-term. What do you think? Usually the hinge is the one giving problems to a door. Now they over cut it and use some 'plaster for wood thing" to seal it like that? What should I do? Don't wish to annoy my contractor but is it right they just patch it like that???

     

    (Sorry I post a new topic on this but no one reply me in my T-blog) =(

     

    by the way, Whisperer, do not accept and hold the payment, no matter what promise they give you. Ask they to fix the problem.

  21. Posted

    3 hours ago, Whisperer said:

    OMG! Hohola Wong

    That is very very bad!! Can share who did you engage and are they gonna amend all it?

     

    Hi Whisperer, at least I heard someone told me this is very very bad. I still have lot more to share, not only photos, messages too. They promised within 2 months and I can move in on 14 March 2016. The renovation started on 1 Dec 2015 and still can't complete as of 8 April 2016, the day before I move in.

    I filed the claim at SCT but its an unfair judgement. No one refer to the photos and messages I submitted before hearing. I spent so much time and money to prepare but just a waste. The respondent did not submit theirs during further consultation. They only submitted 94 pages of docs during hearing.

    The Defects Schedule that I sent to the respondent to complete their part, when they submitted during further consultation, the court got the complete set but mine missed out 3 pages. Luckily I took photos when I mailed it out at Nationwide. But it does not affect anything when I brought up this.

    No one refer to the evidence that I submitted, no one hear from me. Just go item by item and asked me what's the cost for rectifying. I really do not know.

    Then it's respondent time to answer. In fact just tell the referee every items they had touch up many times (even though they DO NOT HAVE) but not up to owner's expectation and told the referee the page number of the doc.

    I thought I will be given the chance to retort but NO. I was too upset and trying so hard to hold back my tears.

    How can a person oath in court and tell lies? Perhaps I am too naive. I should not be too nice and too soft to them.

    Just share my experience so others will learn from mine.

     

  25. Posted · Edited by Hohola Wong

    On 1/7/2015 at 2:19 PM, JohnsonLim said:

    Hi JingXuan,

    Sorry to heard what happened to you. However, may I suggest a solution to your problem?

    Step 1: Withheld enough payment from the contractor to cover your losses (E.g. Loss of income from taking leaves off work to monitor the site, rental expense if you are currently renting your old accommodation or living in a hotel)

    Step 2: Document all your losses from the delay (e.g receipts, etc) as well as evidence of all communication between you and the contractor

    Step 3: Ensure that the work is done up properly and all defects rectified (Tell the contractors that you will release the payment only when the defects are rectified)

     

    Step 4: Deduct your losses from the payments withheld accordingly. (Or you can choose to not pay them at all)

    Note that even if no completion date was stated, the courts will determine a reasonable date of completion for your particular case and "imply" (implied term) it into the contract. And if you can prove that the contractor has knowledge of your deadline (through SMS, e-mails), you may still have a case against them.

    I suggest you get legal help if the disputed amount is large.

     
     
     

    I had a very bad renovation experience with a company that claimed they are young. The mistake started at the beginning of the renovation, despite numerous of reminders as I knew the ID is super careless and forgetful. The tilers they hired claimed as very experienced guys but did not have the skill at all. 

    Things they had done wrong (not per what had agreed), not manage to come out a correct dimension of drawing (I still have not received the drawings from them and I had moved into my place about 11 months), high absenteeism of the workers (can missing in action for weeks)..., they promised me 2 months to complete but dragged for extra 2 months plus still can't complete. Did not perform the job as stated in the contract...I had pay extra rental and storage fee and no place to stay after move in... I have all the photos and messages, but nothing u can do.

    I prepared all and file a claim at Small Claim Court. But the referee did not refer to that, did not let me explain after heard from the respondent. They just prepared one thick stack of paper and told the referee on which page. I do not have a chance to fight back on what they had told the referee. The defect schedule that I had prepared, mailed to them to complete the other part and submitted to SCT before the hearing. But the copy they passed to me missing 3 pages and the copy with the referee was the complete set. I have taken photos on every page before I sent it out at Nationwide office. When I post the question seems the referee did not care. 

    The whole procedure makes me upset. It's unfair and disappointing. 

     

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