For anyone considering Living Art Gallery, do read through what I have to say.
As what most would do, we met about 10 I.Ds before deciding on one.
Now, we already had a rough idea on how we'd want our house, so here's what happened;
Most I.Ds pushed for a deposit to secure the deal on the spot, citing rising costs in the near future as a reason. While this reason may or may not be true, we didn't feel comfortable.
The remaining I.Ds simply quoted a price above our budget.
So we're down to a handful including Thomas from Living Art Gallery. The reason we decided to choose him without any doubts;
1. Very friendly, building instant rapport.
2. Very patient when we told of our own ideas, which some other I.Ds even informed can't be done or had to be changed with their own ideas instead.
3. At no time prior to signing the deal did he mention about payment. Not even once. He sincerely provided us a quote, and simply informed us to get back to him when we're ready (more thab half a year later)
During the renovation:
1. Things were happening at a very fast pace as we set our deadline.
2. Thomas provided lots of positive feedbacks and ideas, ultimately putting together what we want and what he suggests.
3. Always, and I mean at ALL TIMES was Thomas contactable.
4. When there were issues, he got it rectified asap.
Now, it may sound too good to be true right, here are the downsides to be fair:
1. As things were happening too fast, certain things got done wrongly due to miscommunication. Though Thomas acknowledged this sincerely without pushing blame or pointing fingers. Also, things were rectified where possible.
2. Workmanship wasn't perfect. It was good but not perfect. As in, if you were to look REALLY closely and pay ALOT of attention to it, you will spot it. Otherwise, to the naked eye you can't really tell. So it wasn't much of an issue to us.But then again, nothing is perfect right?
These are the only cons we found.
To add some very important notes, even while we were away on holiday, things were moving. He did not simply push it to a later date. And to add on our confidence in him, every payment was thoroughly explained, with an official receipt provided.
Oh, the quotation provided by Thomas might be lower than others and you might be wondering what's the catch? Is something being hidden and all. (We had that exact same doubts) but here we are now all settled in our new place so I have to say, we are VERY HAPPY & SATISFIED clients of Living Art Gallery's I.D Thomas.
Cheers!
