Today is my handover from Kevin.
Would like to give my review on him as my ID. Note that this is my 2nd time renovating and I must say despite another forummer's comment that Kevin is not very experienced, I am overall satisifed with his service.
Tiling - very good workmanship. there was only 1 chipped tile and 2 grout lines unfilled. Toilet had good gradient for flowing to the drainage hole.
Carpentry - good, and they clean up after each day's work. I requested for extra shelving at one box up cabinet, and it was swiftly done the next day!
Painting - ok, i guess its handwork so I wasnt expecting perfectly smooth wall. there was touch ups to be done, which was promptly corrected towards the end of the reno.
Plumbing - ok. my only regret was i was fussy and didnt really like where he put my heater, but then i can live with it. so, if you are anal about where you want to put sinks and mixers and others, just communicate beforehand so they dont make already then need to rectify.
Electrician - ok. but again, i didnt like some of the places where the switches were. but cant say its their fault cos i didnt have time to be there when the installation happened. they just put in the usual places where switches are placed. Having said that, Kevin did learn quickly about my idiosyncracy, and he tried as much as possible to call me before installation.
Windows and grilles - due to some miscomm, my grilles had to be reworked. I was very specific about what I wanted but I guess things happen. Kevin was prompt and responsible to call the contractor to rectify.
Last but not least, PRICE - I obtained 5 quotes in total, and I must say Ideal House is definitely competitive. More important, there was no hidden cost, and I think the deciding point that led to choosing Kevin was the fact he tried to save money for me from our first meeting! And of course in any reno, you only add not deduct, so I wanted to be on the safe side and budget another 10% from the original quote.
Time taken : exactly 8 weeks for a 92sqm total tear and build operation.
My thoughts: communication is very important, and I think what worked was I trusted him (or rather, I was too busy to monitor him! haha) and he also learnt my likes and dislikes along the way. It's almost like a relationship. Except this one need to be fast forward and we only had limited time to complete.
Thanks Kevin for making my reno process enjoyable and painless. Will always remember the "call" you got on the first day of hacking. Scared the s*it out of me!