I chanced upon this forum while googling hua yong.
Pls do NOT engage hua yong, unless you are ok with unprofessional n unreliable services.
Their first show of unreliability was when they delivered 20 boxes even though i repeatedly asked for 30.
Then they FAILED to show up!
We arranged to move on 25th April, 9am. But they did not turn up and their lines are down. After an hour and a half, i managed to get a few other movers' no.s and started calling them up. It was at 10:35am, when James of hua yong called me back. He gave me some incoherent, vague excuses and insisted that they're "on their way" and will arrive in 20 minutes time. I decided to give them another chance since the other movers can only help us in the late afternoon.
How wrong I was! By 11, I was calling them every few minutes, but was obviously ignored. I waited until 11:45 am, before my patience gave out. And I gave the other mover confirmation. It was after I made the confirmation, that hua yong called me back at ard 12pm, saying they would arrive in 10 minutes time. Boy, was I pissed! I told them not to bother coming, and asked for explanation. And the line was cut, just like that.
Further calls to them were deliberately ignored too. I finally text James, of hua yong, asking him of a reasonable explanation or a satisfactory compensation. It's been 3 days, I have yet to hear from them.
The new mover could only help after 5, and so we only reached our destination at 6 plus. It was because of hua yong's unprofessional and totally unreliable services that we took nearly 10 hours, just to move 3 bus stops away.
/rant
