Im a new flat owner. Proud to be one; but with major headaches, the renovation and purchasing proved to be a extreme challenge for me! Or maybe because I am very "yim chim". Geez, always a believer in squeezing every cents out of each dollar tt i spent. More often than not, i visit 3 to 4 shops just to view the same item to get the best service, price and product. Sounds pretty alright for a couple of items. But when I started doing that for tiles, carpentry, sinks, toilet bowls, hood, stove, oven blah blah blah....it proved to be extreme tiring. I continue to do this anyway, until one day when i step into this shop in Jalan Besar.
My agenda was only toilet bowl that day. Or maybe that was the agenda for THAT week? It was probably the 50th toilet bowl i had enquired. (exagerated of cos). It was a typical kitchen and bathroom hardware shop with basins, toilet bowls, shower accessories on display. That was out of point. Anyway, I asked for recommendations. Normally people will simply give me sweeping statements of introduction. To my surprise, this salesman proved to be a walking wikipedia on toilet bowls, and started explaining to me the difference between brands, types of ceramics and flashing mechanism etc etc. What was nice was his pleasant attitude and his willingness to share. What more can I asked for when the salesman is able to tell me information ranging from branding to maintenance methods. Moreover, his shop was very competitive priced! I ended up buying the toilet bowl. Or rather, 2 toilet bowls, 1 sink, 2 basins, 3 taps, 1 rain shower, 2 towel hangers, toilet roll holders, biget etc etc. I basically bought everything there. He even took the effort to demo the various shower heads when I raised concerns of water-strength. He even took down his rainshower and demo to us. Best.
And it doesn end there. I had items that I needed special arrangement. And he actually took the effort to ensure that things go my way. When the things were delivered to my place, all items are organised and numbered so clearly! My in law actually commented that those items looked as if they were for lucky draws.
All in all, I had 4 to 5 encounters with this man, who is also the boss for the shop. All encounters were pleasant and service oriented that I quite stopped shop hopping. I even bought my oven and hood from him subsequent thru phone. With such customer service, it certainly makes my renovation experience better.
GR Link Marketing
155 Jalan Besar