2princesses

Hi Everyone I had a very bad experience with Allbest too, went to CASE & now to Small Claims Tribunal. Just 1 year after installation, there is water leakage & subsequently wire got burnt in my master bedroom. I had to engage another Company to repair the wire as it is so difficult to get an appointment from them. Then I was told that they did a poor installation job. I had to tear down the cement used to conceal the trunking for them to redo the insulation & they refused to pay for the costs. Now they replaced the insulation of my masterbedroom but burnt the wire of my living room & 3rd bedroom aircon units. As these wires are concealed behind the cabinets, they insisted on not paying for the costs in removing the backing. They claimed that I am responsible to provide the access for them to carry out the repair work. This is ridiculous!! The 5 years extended warranty is all bull****! Please do not keep quiet, we must fight for our rights as consumers.