For those who have PM or ask me about my review with Renzz & my ID Marcus, here’s my take on them (do note that I do not get paid writing this..lol…): Let’s start off the the shortlisting process. We have shortlisted quite a few before making the decision to go with Renzz. Key decisions are price (of course), how detailed the quotation is (I am very particular about details), how fast the ID/contractor response to us (of course you have to give them a break too and don’t expect instant replies but so far my ID has been able to response very well even before and after we signed the contract with Renzz. I have encountered some who don’t even reply to you or give you half-baked answers just ‘cos you have not sign with them) and of course the chemistry between us and the ID (a good ID to us must be able to understand what we want, make suggestions when we are at a loss, have some flexibility and not pushy. So far my ID has meet all of these which is excellent!) As for workmanship on the carpentry, so far my wife and I are pretty satisfied with it. Any defects or problems we just raised it up with our ID and he will response and make corrections if necessary. He will also take pics and send us that the defects has been retified. One thing I like about our ID is his “fast speed”. I remember discussing about boxing up some uneven part of the wall on my MBR in the morning, then evening when I come visit again, the uneven wall is already box up nicely. Maybe the worker just happen to be free I don’t know, but I like his fast action on things like that. As you know, I am a toy collector. Sometimes he whatsapp me on toys that he saw outside. This is what I am talking about. Good chemistry instead of a “strictly client and customer relationship.” Our home is almost 80% done now. I believe that our ID is going to do the handover by end April and so far we are happy with our decision to go with our ID and Renzz. As the saying goes, treat people like how you want to be treated. Treat people good and with respect and they will receiprocate. J
