Dear fellow renovation seekers, Both I and my wife are also one of the many fully pleased and satisfied clients of KEVIN from Defong. Just like Takaishi, we will like to share our renovation journey for our BTO (4room) at SEGAR GROVE with KEVIN as our ID. We collected our keys on OCT 2013 and just like others, we were hunting for quotations and also looking at reviews through RENO TALK. For the review on Kevin, we believe we need not say anything as there were lots of it in here which were “EXCELLENT” For the quotation wise, after comparing apple to apple, Kevin’s quote was approx. 20% cheaper which stunned both me and my wife. Therefore, we arranged a meet up with him and during the meet up, he is very patient and attentive to our requirements and is fast to respond to us on our amended quote and the renovation started officially on the 18/11/2013 and ended after approx. 5 weeks. Renovation phase Flooring - We used homogenous tiles for our flooring and it was nicely done up and the grouting width were small and not wide apart which has cleared our worries. Painting - There was a small hiccup for our living room as we noticed uneven painting between two colours (red & white) along the pillar. We informed Kevin and he explained to us the reason to it. Besides the explanation through phone, he also came down and physically inspect through the painting one more time together with us. We were amazed and glad when he actually told us during the inspection, “This area is really bad and do not worry, I will ask my guys to re-paint for you all”, instead of giving us excuses. Overall, we have to say it was a good job done. Carpentry (Feature wall & Kitchen cabinet) - Simply wonderful and awesome no complain. Plumbing works – No complain. Ceiling works (Simple cornices) – No complain. Aluminium works (Window grills) – No complain. Glass works (Tampered glass shower screen) – No complain. Electricity works – No complain. Washing and clearing of debris – In our quotation, it was clearly stated and agreed upon there will be two cleaning to be done only. However, during the inspection which the two cleaning has been done already, Kevin felt it was still not to his standard which both of us felt that too but did not mention to him (LOL) and thus, he told us he will ask his guys to wash again one more time with no charges incurred to us. Of course, we did not reject his offer and were more than happy to say “Thank you so much” Summary Getting to know Kevin and appointed him as our ID was a decision which we did not regret at all. He is a friendly and have a good sense of responability guy. Should any of you guys looking for renovation, please do consider KEVIN from Defong and do not give him a PAST as he is Patient with his client, Attentive in details, Straightforward in character and Tough in his build and I am pretty sure you will be amazed on his works, attiude towards work and of course his speed in getting the job done and a excellent one. Lastly, please feel free to contact Kevin at 90611135 or kevin@defong.com.sg for the pictures of our renovated home and let him know the owner is JASPER from SEGAR GROVE. I will inform him to give the green light to do so. Cheers!
