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ExDun

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About ExDun

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  1. HI - has anyone try Max Coil or Magic Coil? Care to share your experience? As having a good sleep is important, we invested in what we thought was a good mattress from a popular brand back in 2007. We had Orthorest mattress under Dunlopillo. This is supposed to be a very good mattress with Visco elastic memory foam pillow top (provide comfy) and individual pocket spring (provide support and minimum disturbance to your spouse). Initially it performs at stated but after 4.5yrs the memory foam softens. After much follow up, service guy came to check and said the spring is ok. Suggest either replace the pillow top or trade in a new one. We spend $200+ to replace pillow top. However, after 2 yrs, we noticed that both sides of mattress were sagging significantly. Again after calling many times to Dunlopillo, the same service guy came (understand this is the only guy in the company that does servicing) and he came to measure the amount of sagging. The way the measurement was done was not logical and he claimed that we sit on the side that causes sagging to take place. Sagging at side is more than the warranty limit set. Who would sit on the bed for long hours to cause the sagging compare to the amount of time sleeping on it. When we sleep on it, we can feel it slumped inwards (poor support) and aching results. As the pillow top is on top of it, you can't truly see the amount the base has sagged on the inner side. When we buy the mattress, we expect individual pocket spring fr renowned brand should last at least 8-10yrs. But it starts giving us different problem after 4.5yrs. I saw in another thread - Dunlopillo Mattress-comments - another member has the same problem as we faced. They bought it the same time at we do. Service guy suggested we go for Seahorse if we want firm support. ......shock to hear such feedback fr service guy. With this bad experience, we are looking for other brands. As we are budget constrained, we came across Max Coil (assembled in Malaysia) and Magic Coil (made in Singapore). Wonder does anyone has experience with any of these brands? Thanks.
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