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8:18pm. No show, no call despite having called the number at 5pm & assured by Shirley that delivery will be before 8pm. Totally unacceptable.

Called the shop day before & got a call back yesterday with apologies from the fellow about the supposed delivery confusion, what with my wheelchair state. The delivery is to happen this afternoon (27 Feb). I am waiting with fingers crossed. Will update when I see the mattress.

Thanks. Trying to sort things out. Not easy to even run around. Thanks.

Hi there, In a wheel chair but even then taken for a ride? My husband & I went to Singapore Expo on Jan 4 & was served by Yiren for an Olena queen mattress due 26 Jan 2015 delivery. We had gone in good faith to order, particularly as I was in a wheelchair preparing for an operation and needing a good mattress for convalescence. We did not take Yiren/the company as people who would take advantage of a wheelchair-bound person. We had hope for delivery but to date nothing yet & I have postponed my surgery date. I have since sent him another email (Exquisite Promenade) & my husband spoke to a woman at the number given & were told we will be contacted asap. What legal recourse have some of you taken? Could someone please advise? Thank you.

Hi there, In a wheel chair but even then taken for a ride? My husband & I went to Singapore Expo on Jan 4 & was served by Yiren for an Olena queen mattress due 26 Jan 2015 delivery. We had gone in good faith to order, particularly as I was in a wheelchair preparing for an operation and needing a good mattress for convalescence. We did not take Yiren/the company as people who would take advantage of a wheelchair-bound person. We had hope for delivery but to date nothing yet & I have postponed my surgery date. I have since sent him another email Feb 11 (to Exquisite Promenade) & my husband spoke to a woman at the number given & were told we will be contacted asap. What legal recourse have some of you taken? Could someone please advise? Thank you.