If u r buying water heater from this shop... Please do not engage their plumber name Wilson. He's a irresponsible installer who failed to mention that the new water heater require higher capacity of electricity and need a change to the old cables running out from the wall. So what happen was after a few month usage the points was burnt n cause a burning whenever the heater is on. It is a risk n yet he didn't mention during installation time. When we did call him to check he said that he used to mention it to other customers but they refused to change. But we say that he did not even tell us. Whether to change the old cables or not it's up to us. He keep mentioning he got 26 years experience. Now I know why he need to do that. It seems like this way he can come back n "help" u change cable n charge a high price. Like $120 for 2 heaters. N he even mention because we stayed in the East he has to charge us higher unless we stayed in the West. So please ask for another plumber if wasser bath wan to recommend u this guy. Also when we called wasser bath... They can't do anything n keep mentioning this guy not their in house plumber. They only recommends. Like it's not their problem although they RECOMMEND him. Engage him at your own risk - Wilson his phone ends with 0727
