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Hi dreamgirl, I guess we are in a similar situation, but so far, we receive the 3D drawings and had done some material selection.. But we do not have the cancellation charge. But the $800 is only for the drawing fee or is already committed as a contract?

We thought about it, probably, we will just do the basic. Just for the basic with tiling for living room, parquet for the bedrooms, kitchen cabinets, wardrobe in MBR, false ceiling for living and foyer, painting for the whole house, will cost near to $18k. Is this still expensive?

What if in their contract, there is no cancellation clause? Does it mean that I have a chance to get back my deposit? I do not wish to reveal the company name as its at no fault of them that we want to cancel, only that they are expensive, and perhaps they also spend more money "advertising".. We were also silly enough not to do enough homework and fall into their sales tactics and committed so fast. So far the service the ID provided was excellent, but it was us who do not want to pay so much and wish to cancel. If there is really no chance in getting back the deposit, we may have to stick back to them and like raincole mentioned, reduce the scope of work.. I hope more newbies take a look and think twice before committing!

Thanks for your advice, but did your ID still do a good job when you reduce the scope? Or will they do a slipshod work? this is what we are worried about. thanks.

The ID told us to trust him, we also... u know... silly loh.. We paid bcos we were told to we can secure the exhibition special package, savings of around $2k. Why cannot complain to case? No work done also cannot? Now, really regret, should we continue to go with this ID or forgo the $4k? Then what happen in the end? You manage to break the contract?

Hi raincole, the cancellation charge state that we will need to pay for whatsoever work that has been done, something like that, did not have the terms and conditions with me. But so far no work done except drawings and selection of materials. $4k is abit too much to forgo.. But what do u mean by work out a smaller scale of work? Will they accept?

Hi everyone, Not sure if anyone have face similar case like me. We just got our keys recently and were sourcing around for an ID for our new house. We went down to expo after seeing the advertisment on papers in last month and met-up with 3 IDs there, after talking to 3 of them, we find one of them is rather good and knows his work, he persuade us to sign up with them to do a 3D drawings as well as to secure their expo package for $500 and we paid! (call us stupid, but we only found out about this forum this month!!!). After 2 weeks, the ID came back with their proposed 3D drawings and the quotation. The quotation was around $36k (including 7% GST). We compared against another quote from another ID from expo and find their quote was competitive, lower than the other ID. By then, another exhibition was held in expo, our ID (lets call him X), told us to come down and discuss the quote, X told us that if we sign during this exhibition, he will waive the GST for us, the viola!! We paid him the 10%! Thinking that we could save $2k by signing now.. Then when we discovered this forum, we found their quote to be on the very high side and comments about their workmanship were lousy.. We are disheartened, in total, we had paid him near to $4k, as there is still some issues pending, no work was done yet, still at the designing stage, we are also not happy with the designs. If we want out now, is it possible to get back our deposit? Please help!