kcsum

Area : Clementi Central Type : HDB 4 Room Size 96 sqm I was looking for a renovation contractor and happened to read the topic on Alvin Aw from Matrix Concept Pte Ltd. Honestly speaking, I doubt the feedback from his topic as it seems too good to be true. This was probably due to my “not so good experiences” with several renovation contractors I encountered in the past. I believe I don’t need to elaborate the typically so called “not so good experiences” we commonly encounter. However, I noticed the duration of his topic has been going on for 9 years and close to zero or no major negative feedback. I must say this is pretty impressive and amazing given how we Singaporean behaves (complain, LOL). In the real world, very few people will bother to leave down positive comments as they think this is part of the service. However, once something went wrong, tons of negative feedback will flood the threat. After some considerations and based on no major negative feedback, I decided to meet up with him. Eventually, his personality convinced me to engage his services without me meeting any other renovation contractors. Let’s talk above Alvin. He is a gentle, committable and very patient person. Good knowledge in interior design, especially maximizing space and the use of color scheme to your liking. Very responsive (very important to every home owner) and most importantly not pushing at all. He will deliver what he promised but he will not make any empty promises that he cannot deliver. This is what I liked. Prior to renovation commenced, he even took time to inform my immediate neighbors and the one staying below my unit, worrying that the hacking might frighten young children or infant. This is one of those small things that differential him from those I had encountered with. 3 weeks into the renovation, Singapore began the one month lockdown due to Covid-19. Yes, i was one of the unlucky one. But, I was also one of the lucky one due to Alvin. Knowing that there will be a long period of uncertainty ahead, he made tremendous efforts to arrange as many works done as possible several days before the lockdown. Even after Singapore announced Phase-2 of Covid-19, many renovation activities are still impossible to carry out up till now due to critical shortage of manpower. Many of the new home owners were told that they can only move in in Sep/Oct period or later. But Alvin did a great job to push for my renovation to be completed in mid-July as promised. Besides his ability to plan efficiently, he went his way out to hire (literally fighting for) the limited pool of workers available in his industry, instead of telling you that he has no worker or his regular pool of workers could not enter Singapore, etc. Of course this come at a price - much higher cost due to the shortage of workers. However, he absorbed all the additional costs without charging me an extra single cent. I called this credibility, responsibility and trust. Well, you may question me is his renovation really so perfect. Honestly, this is not a perfect world, especially during the Covid-19 period. In the middle and at the end of the renovation, we did observed several minor discrepancies. Important is he rectified them without delay and without giving me any excuses. That’s really great. At the end of the day, I believe I have chosen the very right person and company to renovate my house. I also gain a friend, and a reliable renovation contractor in the course of my home renovation. Thanks to Alvin again and those who came by to complete my house during this difficult period, Covid-19. Attached are some non-professional photos taken by myself.

hi, can someone provide me Alvin's contact? My email is kcsum69@gmail.com tyvm in advance.