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Showing results for tags 'bad experience; complaint'.
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Reno my dream home should be a exciting and looking forward but it become a problematic nightmare with this contractor. from the start of the reno, issues arise one after another and this contractor has misuse my trust. Asked for drawings after our discussion, kept delaying and gave a lot execuses. He kept saying that he will build according to our agreed plan and then act blur until the 1st set of furnture is installed . Then I found out so many issues with it. Then finally gave me a out-dated drawing when I butter him, and kept giving excuses that he thought the drawing has passed it to me. I have told him that my objective for customise furnture is to have extra storages. When the 1st set of furnture installed, I were shocked that there was a big gap between the wall and the cupboard. And he just kept giving a lot of excuses that there was existing furnture and unable to get the correct measurement which all these were estimated. Plumber was engaged by him that gave me another issue. pipelines are not completed install on fri and will have to wait until Monday to be completed. But the plumber neither secure properly Nor cover up è wrong drilled hole at the end of the day and just left it. The worst nightmare was when I turned on the main water source, the whole pipe hang loosely and broke that resulted my toilet flooded. flood with water. Everyone is looking forward for their reno to be done beautifully. but this contractor gave me issues one after another and it became a nightmares to me and my family. All I wished that the Reno will end asap as I already wear out ironed out these issues with the contractor. Even wall tile also became problematic, hollow sound can be heard when I did my check. Kept asking him to recify, and he kept giving justified that it wont fall. until i have to force him to recifty it before I took legal action against him. When the worker rectifying è tiles, it seem that the tiles can be easily take down by just a few knocks.