Advice On What To Expect For New Team Parquet Overlaid On Tiles

[choonkeat 0]

TLDR: what are the "faulty" feeling of a new parquet flooring (overlay), right now I don't know how much to believe when contractor say "it's like that, parquet will settle over moths, there's limitation to what can be fixed"

My expectation had been: parquet floor feels sturdy.

I've just completed my renovation. Amongst many issues is the parquet flooring.

We found many spots where the parquet pieces don't fit we'll and you can clearly feel the edge/corner of one individual wood pieces.

There's many spots where, when you step along the lines of 2 pieces of parquet piece, you'd clearly feel one of the pieces sink.

We were told "there's limitations" when overlaid over tiles (but we did say if the tiles are ok, then overlay. otherwise pay the cost and do the necessary of ripping up existing tiles... so somebody did "pass" the tiles for overlay right?)

We were told the fix is to inject more glue. This causes small holes in the parquet - which I don't mind as much as.. the fact that the problems still exists.

Our ID engaged another group of parquet guys to re-grind and re-lacquer the entire floor (spot fixes will be patchy, so they advice doing the whole thing). After completing thr job, this new team complained many many spots had to be fixed and the problematic area was grinder "5 times" and any more grinding would spoil the wood (too thin)

Unfortunately, the problems still exist: you'd feel edges joining of the pieces, some pieces sink when you step at the join lines. We've moved in nonetheless and at night there was loud cricking sound - which I suppose was contraction/expansion of the parquet.

Since the floor is "grind to the limit" now and shouldn't do more.. I'm wondering what is my recourse or is this what having a new parquet is supposed to be?