Has anyone purchased from this company before, kindly could you share your feedback on their customer service before and after sales.

Recently purchased a sofa and dining table from them, would seek your advise after making the deposit.

Hi, is your sofa and dining table delivered and how's the quality/service?

My mum bought a sofa (2seater) at $888 from the living solution branch at Furniture mall, the quality of the sofa was very poor(look like those $300-400 product), and the seat cushion was different from what we had requested. We were served by the saleman Kenny and he was very dishonest.

We super disappointed with the purchase, am considering to lodge a complaint to CASE.

 

kbp

Edited July 5, 201610 yr by kbp026

Hi kbp026,

Nope my delivery will be September, decided to pay the balance in cash. just in case they delivered wrongly or damage goods.

I was served by Raymond and his not honest, please beware of him.

Now all I can do is hope they deliver on time  and my sofa and dining table is fine.

Andrew

3 hours ago, andrew1982 said:

Hi kbp026,

Nope my delivery will be September, decided to pay the balance in cash. just in case they delivered wrongly or damage goods.

I was served by Raymond and his not honest, please beware of him.

Now all I can do is hope they deliver on time  and my sofa and dining table is fine.

Andrew

Hi mind pm me why ? Caused searching for furnitures too. Thanks