Hi, I have not used his service but did went down to their office in toa payoh to discuss on my reno design which we already had in mind. Upon looking at my kitchen design, he straight away reject it saying that he can't fabricate the design we wanted and re-proposed another design of his own which are commonly installed. In fact, he rejected most of the design we had and re-proposed based on his own taste... Seems to me that he's not creative enough or open to new idea.... But again, he may be juz trying to be helpful knowing that his carpenter have no experience with those exotic design... well, this is juz my own experience with him... U can give it a try if u wish too....