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Renocust123

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About Renocust123

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  1. We engaged an established company to assist with our renovation. After the first meeting, the ID turned out to be aggressive and wanted to have his way. He refused to allow us to choose any designs we wanted and insisted that he is the interior designer and that he knows best. He refused to make amendments to the quotation and when we complained to the management about this, they mentioned that we have to agree to whatever they say, they cannot amend the contract and that they cannot re-assign our project to another interior designer. Truly shocking for such a large establishment. They forced us to cancel the contract so that they can walk away and take the easy option. Do not trust this company. They are not interior designers. They are HDB registered but not CASE or RADAC registered. There is no customer service here, they are only after quick bucks.
  2. We engaged Stephen Yap from - to assist with our renovation. After the first meeting, he turned out to be aggressive and wanted to have his way. He refused to allow us to choose any designs we wanted and insisted that he is the interior designer and that he knows best. He refused to make amendments to the quotation and when we complained to the - management about this, Ivy Lim (Finance and Admin Director) mentioned that we have to agree to whatever they say, they cannot amend the contract and that they cannot re-assign our project to another interior designer. Truly shocking for such a large establishment. They forced us to cancel the contract so that they can walk away and take the easy option. Do not trust this company. They are not interior designers. They are HDB registered but not CASE or RADAC registered. There is no customer service here, they are only after quick bucks.
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