I want to caution anyone looking for a mover to avoid HuaLian Transport unless your items can be handled roughly.
I used Hua Lian service in Dec 2017 to move my things into my newly renovated home.
In Hua Lian Facebook page they claim to be a professional mover. But actually they were just a group of freelancer. The movers and lorries are probably mobilized from workers and driver doing part time or individual small transportation owners and some I suspect may be working for someone but using their spare time to do sideline. The boxes they provided for packing were small and can hardly pack much things. These boxes were from some company manufacturing non-dairy creamer as stated on the boxes. These movers and lorries come at different timing although they commit to you one timing. These mover were fast workers but put little care to protection of your items. When the items was moving into my new house they used trolleys without putting protective cover to protect my flooring or entrance door. They will tell you that this trolley wheels are made of rubber that will not damage my flooring. It was very unfortunate for me that one of their mover chipped my wooden main door. Really heart pain when you see a piece of your main door damage on first day of moving in. When I ask their supervisor what he intend to do about it he just brush it off and said it’s just an accident and it happens some time. He even turn aggressive and ask me if I am going to pay them. I tried calling and texting Hua Lian Transport but there was no respond from them and the person I have been liaising with named Joey didn’t pickup the phone and didn’t call back despite leaving messages for her to call back for many days.
Do avoid this mover.
They may just setup another company under a different name and run the same mover business model. So be cautious and ask more questions before using these movers.
Sent from my iPhone
