Jeanius

It has been years that we have try to warn consumers. Salute to you SamTheMan. I went quiet after the saga with EL over the warranty and time has proven that i was right. I know all this bosses from Montella, Spieces, EL and Sense Art. Try to make sense with the consumers here really headache. Feel bad for those folks that lost their deposits on these companies.

Check with them if they issue any warranty certificate for their leather against cracking and peeling. Minimum warranty period should be at least two years. When even sometimes the leather expert cannot tell if the cowhide is split leather or top grain, it is always safer to buy from reliable dealers and knowing the tannery which the cowhides are from. I am sure your peeling leather sofa did not last more then two years.

You can check with the dealer where you got your settee from. They should be able to firm it up. Usually it is done bottom up, removing the staples at the bottom of the sofa and change the foam inside. Leather upholstery are stitch before they are dress to the foam and structure.

Wahahaha........

Not forgetting me guys. Best best bo best. Cheers.

I noticed that most complaints here are from companies that always participate in those furniture shows at the expo throughout the year. Doing business in Singapore is so easy.

wwazow, as you have just joined the forum 3 days ago, will you tell your story as what you claim here 'dishonest' sales people.

I think this are from competitors trying to sabotage the sales people, yeah.

I have been trying to research Hilker, but there is not much information in the www. What i can see from their website is that most of their partners in Europe are tag 'coming soon' and the website was created in 2011. I tried searching in furnituretoday.com which you can find out what furniture brands are doing today and their history but there is none on Hilker1888. Anybody knows anything more about Hilker1888?? I saw them in the China furniture show last year. I will try to find out more when i visit the shows next week. Maybe you can try calling the German numbers listed on their website or leave a massage on Ernst Hilker facebook wall. I think it is worth the effort if you had paid more then 10k for the sofa.

Most importantly when buying a leather sofa is to know the grade of leather which you are paying for and have it written on the sales order clearly. Leather do not peel even you do not maintain it regularly. Post your sofa pics for all to see so as to know that you are genuiely deceived by Castilla.

If i am not wrong, Hilker has a factory in China.

Just to put this tread back on the top for all who wants to know more about leather. Happy New 2012 Year to all! May you all make wise decision and not get con this year. Beware of shops closing down or changing their names after CNY 2012. This is usually what happen when shops you visited over promise and under deliver and all warranty made during your purchase becomes void. "GONG XI FA CAI 2012"

What happen to our dear friend from EL?

Beautiful leather. Like what Dave says, that's what we meant by Full Top Grain Cowhide Leather. A fine genuine cowhide leather needs little maintenance.