jarbebe

Hi, the problem is controlled now. We hired our own pest control company to monitor and manage the problem in the end. May I know which pest control company you used for your old apartment?

For Tanjong Pagar: Room Type / *Normal / Revised 3 Room / $53.50 / $36.50 4 Room / $58.00 / $49.00 5 Room / $67.80 / $62.00 Executive & / $82.00 Maisonette Penthouse / $128.00

Hi Malui, Er, we didn't put black rubber on top of the foam... Hmm, well, the floor does 'creak' every once in a while when you step on the floor. But it wasn't loud or disruptive for us... My personal opinion... not necessary... As for the pest control, it's best you contact a few reputable pest control company to find the pricing best for you and also what is included. If you do a one-time preventive round, you do not need to get a contract like mine. I'm not sure how much that will cost though. My one year contract is about S$400+. You can find out more information at FAQ: http://www.spma.org.sg/index.htm You can also google around for pest control companies in Singapore. My friend engaged Pestbusters (www.pestbusters.com.sg). I engaged Rentokil. So do shop around and ask questions before you decide.

Hello Astra08 and Malui! Hehe... I was recommending - not putting fear! Anyway, before laying any laminates, it is better to engage your own pest control to do a preventive procedure. We overlooked this and really regretted and suffered nightmares. I had a friend who bought a resale and also laminated her floors but had engaged pestbusters prior to renovation because her neighbour had termite problems. After 2 years, no problems. Nobody could determine the source of the termites. The town council pest control says it's the laminate. Supreme says it's the building. Everyone is pointing fingers and nobody was solving the problem. The termites were having a buffet feast with the laminate skirtings. There were no termite tracks / traces during the whole renovation process so that certainly did not help in pinpointing the root problem. There are many theories... one was that the termite eggs were already present in the laminate skirtings but needed a 'prime' condition to hatch. Second was that the termites were already in the building and during the renovation, they are disturbed and hence attack the house. The third theory was that the termite altae (you know, the long-winged long body flying creature that likes to go near the white flourscent light especially swarming during weather changes), they fly into your house, shed their wings and go crawling to the corners of your wooden furniture or flooring looking for a mate and viola.... you've got yourself a 'cool' colony... (sorry for the sarcasm... but really hate the stupid termites) So it's recommended to have yellow lights - cos they very much prefer the white lights. And it is not true that only low floors will encounter termites... They will just crawl through the tunnels in the building to as far as they could to reach their food source - which happen to be wood, paper and fabrics. They also like dark, damp conditions so expose your house to as much sunlight as possible... Oh.. if you see black ants, congrats... most likely no termites 'cos they do not co-exist. Seal up all the 'holes' or 'cracks' in the walls / floors / corners because if the ants don't use them, the termites will. All buildings are susceptible to termites. Usually, a building is treated in the ground / soil before the construction begins. This will usually last about 8 - 10 years. Thereafter, it is treated based on symptoms, ie, only if they find termites, then they treat. Actually, the termites did not eat the laminate. They ate the laminate skirtings. Because although the laminates are chemical-treated, the skirtings are not. So the termites will eat what is 'easier' to consume first before moving on to 'other' food. After 2 whole months of all the ding-dong, we engaged our own pest control (because the town council one didn't really worked very well). We signed on a one-year contract for our peace of mind. Apparently, all the theories above can be true and it is impossible to prove which one is the culprit. So actually, it doesn't really matter if you've got laminate floor... as long as you've got wooden furniture, some preventive measures will sure go a long way to help prevent nightmares - even if they've got the best treated wood in the world. By the way, Astra if you are installing in Sep / Oct and only moving in next Feb, please go back and air your house as often as possible. Because an empty house is open invitation to the creepy crawlies. I would recommend you install the laminate closer to your move in date. Malui, we do not have issues with Supreme's quality. In fact, we are pretty satisfied with the workmanship and professionalism. It's just unfortunate we encountered this problem. As for the measurement, Vincent was very honest and charges according to what was the actual measurement. I don't know about David... we only have contact with Vincent and his operations manager.

Hi All, We'd like to share about Vincent from Supreme Laminates. We have earlier engaged Supreme Laminates to do laminates for our 3 bedrooms at our resale flat. Much to our shock and dismay, when we moved in in May, we discovered that all the skirtings had turned mouldy. Within 2 days, we discovered termite traces in 2 bedrooms and that they had eaten nearly all the room skirtings. We contacted both Vincent who was the salesperson and the town council about our problem. The town council immediately despatched their pest control to exterminate the termites. It took a whole of 1.5 months before the damage was controlled. By then, our bedrooms were in a mess. During this entire period, we kept in contact with Vincent who was trying hard to seek compensation from his company on our behalf. When the termites were finally exterminated, Vincent linked us up with their Operations Manager to speak on compensation terms. However, the outcome was not favorable to us. We were very upset and communicated to Vincent on this issue. Vincent was very helpful and really fought for us as he feels that we have a really genuine and unique case. Through his persistence, we finally received a better compensation deal. We want to commend Vincent for his excellent aftersales service and the professionalism he displayed throughout this incident. Freak accidents can happen to any good products but having a great salesperson who follows through even when things turn sour can make a whole lot of difference!

The town council has got their pest exterminator down already. They wanted to put the arsenic powder but went back because they feel the problem looked pretty serious. They returned with another treatment. They will return next week to follow-up and if need be, administer a second treatment. They also treated the unit below us. They also gave us advice to ensure that no wood furniture are against the wall so now they are all in our living room on our terrazzo tiles. In the meantime, the laminate company is looking into our case. The pest control guys had feedback that judging by how fast the termites have spread, they believe that the wood they gave have already been infected. We're also informed by the HDB technical officer that there had been incidences of laminate / furniture wood from Sungei Kadut area that's infected. Firefish, you can take picture and show? The HDB technical officer gave us a pest control contact in the case the town council's one didn't work out. If you want, can give you. Don't know how much they charge though.

Hi All: We just bought a resale apartment and had a renovation done recently. We bought the floor laminate from a major laminate company to overlay all our 3 bedrooms. Imagine our shock over the weekend when my husband and I returned from our wedding to our new house to discover our bedroom skirtings have turned mouldy and part of the skirtings seemed to be bulging out. My husband pried open one of the skirtings to discover termites infestation! We contacted the town council and they had sent their pest control to investigate and treat. The unit below us is also infected. We are very upset because the floors are new and now even can see the tracks in the kitchen. We're very worried about our new kitchen cabinets. The pest control company told us that the spread of the termites is too fast and they suspect that the laminate wood skirtings may already be infested. For your information, we now discover that only the laminate planks are treated with chemicals against termites and not the skirtings. But the chemicals do not 100% ensure that the termites won't attack the laminate planks. This has caused alot of inconveniences to both of us and we didn't even get to enjoy our new home. The laminate company has not reverted on compensation. We also feel that because the unit below is also infected, the termites may already be residing in the structure and that there doesn't seem to be concerted measures to check the building. This is really upsetting....