h4happy

Hi APA...No problem...just to share what's going on with bsc Karin attitude towards the owners. If in the first place, if she's wiling to listen and help by giving me alternatives and options, then I wont have to go into such a pain of calling my plumber, pay my plumber to change the pan collar, take leave and call up the main con HR and staff in charge......etc That make me hopping mad everytime when I think of it. The issue might have been solve peacefully if the sub con plumber come and check right? Eg) Karin may say this " I can refer your problems to the main con sub con plumber to check, anything like cement choke will have the owners bear the cost. Please write the defects on the defects list and I will follow up with the sub con plumber." Hey, what is the sub con plumber station at our jalan membina for? Shake leg? Especially if Karin put a stop whenever toile bowl problems owner facing. Maybe Karin see my appearance and outfit are those working in construction site, those knows nuts and wont complain. She's wrong. I can go all out if I find found that it is the main con fault. For the water issue (bill) SP willing to absord 75% and the main con absord 25%. It has been solved. Same thing quarrel with Karin as she insists the owners should check before renov. Stupid excuses right? Maybe again she see me like those blanga workers, can step into my head. APA, I am sure you also check the flashing of water right? What if the water dripping after you flash without your knowledge and you and your family went back home? Whos' fault? Karin told me my id use the water! Carry the water home and make my unit a swimming pool? Stupid excuses from Karin right? That time I am again hopping mad, shot emails after emails to SP and HDB and main con.

Hi APA...as a customer services manning the counter, you must be tactful and listen to customers problems and defects. When I told her my toilet bowl choke, she flatly told me it is my contractors' fault and contractors might pour cement onto it. Tell me APA, how can she be so 100% or rather 200% so sure? What if it turn out to be not true? Means she's wasting my time and money as I have to ask my own plumber to come to change the pan collar. This is the 2nd case, the first case is also toilet bowl water leaking, she also turn me down saying my contractor use water. My water bill is $300+ for 2 weeks. Tell me APA, $300+ water flow out, my fault? You mean my contractor use the water for swimming? If APA said Karin got fedup on her job, then change job or ask the HR to put her to back office not front line. I am sure one of this day, there will be more mean customers and sure Karin will be in deep trouble if she still dont mend her attitude in helping out the customers/owners. Dont assume that all is contractors fault. That is what Karin is doing right now. Very bad! You know what? APA, I ask Karine which company you actually work in, she couldnt answer. Why? Scare pple to compain? If you do a good job, will you scare pple to complain? When I waited at bsc office, Karin was using the phone....she talk and talk and I have to wait for her! From her teleconversation, she mentioned about something like "dont cc copy, wait for problem...." Fishy? You guess. Anyway, I am pouring out this problem hoping that someone out there will not got the same treatment from Karin Chan. Btw, APA, do you know her full name? I go to the extend that I even tracked out her full name is Chan Puay Eng. Dont blam me for that as she made me do it!

Today called up KAYLIM (Karin Chan company) Ms Cara (65791438) and she will investigate with the higher authority. So China Con and Kaylim is the main con. Also cll up Chin Con Ms Jessie HR (62274537). I has spoken to Ms Cara about Karin case. Told her will bring up to Small Claim Tribuanal if I am unable to get back my $100. Demand an apology from Karin. Ms Cara will talk to one staff who got the power to mandate and will get back to me tomorrow. Last resort, will call personally and even make appt with them. Still very boi soing about Karin attitude! 1) PA to Chief Executive Officer Mdm TAN Swee Lan 64901005 tsl2@hdb.gov.sg 2) Deputy Chief Executive Officer (Building) LAU Joo Ming, PPA(P), PPA(G), PBS 64901003 ljm1@hdb.gov.sg PA to Deputy Chief Executive Officer (Building) Mdm Tan Siew Keng 64901007 tsk5@hdb.gov.sg Quality Service Manager Ms LAU Chay Yean, PPA(G) 1800-8663063 lcy2@hdb.gov.sg

Today call China Construction South Pacific but was told to call back tomorrow. I am going to call them to verify Karin Chan is their staff. I am not happy and demand an apology from her. It's her fault to turn down my defects on toilet bowl causing me to pay $100 to my plumber. And I am going to pour out everything regarding about Karin bad attitude. Until now, still boi siong!

Karin Chan is from China Construction (main contractor), I am gonna call up china construction and demand an apology from the company. Do you know that the main contractor sub to another contractor for plumber? The plumber will station here to work for the defects. If Karin Chan flatly and rejected my defects for my toilet bowl, then for what the main con sub to another contractor plumber? The plumber station here to shake leg? Karin Chan cost me $100 for the plumber work. Now waiting for the hdb (Mr Chan) to reticify and claim $100 from Main Con. If failed, I will bring this case to Small Claim tribunal and Karin Chan will be in deep trouble.

Hi APPLE It is ok. That is the reason why I did not post any pic. Whenever I plug in the usb card reader...it read fine. When you log in again, the pc either hung or restart by itself. Now, I am testing for a few days without plugging in the usb card reader, see how is it. Reason is that I took the card reader to my office and my pc got 'trojohn' virus! Maybe I have to buy another card reader! HAPPY

Come to think of it, I think it is better to close the BRC office. Waste of resources and money to engage a lady sitting down there doing nothing! Should I write to the relevant authorities about this?

Hi APPLE...I will tried to download as my sandisk or cardreader gana viris!!!! Please give me some time.

Hi MS BEAN...thanks alot. I finally managed to talk to Mr Chan. He told me to attached the photo and receipt and will pass it to Mr Loo (I dont know who is he). I told Mr Chan you sure read my email? he said YES! And I do hope so. I think better close down the BRC especially Karin Chan. So far encountered the worst customer service in my life! Hi Kelvin....wow, Karin got a thank you card? Ha! Hope that unit owner dont have my problem, if has, wish the owner good luck!

Hi MS BEAN....Karin Chan CRO gave me this email: ahmad_bin_abdulah_basalamah//ss/surbana@surbana.com. It was rejected when I mail my problem. You know his email address? I dont want to talk to Karin Chan anymore, she's big fat lazy bum and bad attitude towards customers. Next week I might go to see my mp too. Btw, wednesday night at 7pm at which blk? I am gonna show my toile bowl photos and e mail I send. What if MP also cannot help? What is your next step? HAPPY

Today morning went down to brc, talk to Karin Chen (CRO). I was very pissed off and anger that I quarred with her about the toile bowl issue. In the first place, she told me its my contractor fault. Has to ask my plumber to do it. My plumber came and change the pipe for me saying the hdb pipe is too narrow and slang. Today, went to see Karin, she told me must take measurement of....(I dont know what s.h.it she's referring to.) In the first place, why she never tell me this? I have reported the case to the higher authorities. I begin to question her what is your role in BRC? Shake leg and eat Sh.it?? I totally piss off and very angry. Below is the email: ahmad_bin_abdulah_basalamah//ss/surbana.com Surbana Office : 62758244 What kind of sh..it email karin gave me? It was rejected! 62486419 (ckc12@hdb.gov.sg (Chan Kin Chuen) : In charge of blk25b. I will tell neighbours, this karin chan only shake leg and eat and see portable tv. She simply wont help and her attitude is deplorable and worst. Very very poor customer service! She shouldnt work in our BRC. da...nm it! I really felt like giving karin chan a two tight slap on her face! See her face make me puke!

To my dear neighbour If you encountered any defaults where brc staff doesnt want to entertaint you and pushing the fault to you and your contractors, email or call the below. http://app.sgdi.gov.sg/listing.asp?agency_...y_id=0000000118 Chief Executive Officer TAY Kim Poh, PPA(P) 64901001 hdbceo@hdb.gov.sg -------------------------------------------------------------------------------- PA to Chief Executive Officer Mdm TAN Swee Lan 64901005 tsl2@hdb.gov.sg -------------------------------------------------------------------------------- Deputy Chief Executive Officer (Estates & Corporate) Ms TAN Poh Hong, PPA(P), PBM, PBS 64901002 tph1@hdb.gov.sg -------------------------------------------------------------------------------- PA to Deputy Chief Executive Officer (Estates & Corporate) Ms KOH Bee Hong Cecilia 64901006 ck1@hdb.gov.sg -------------------------------------------------------------------------------- Deputy Chief Executive Officer (Building) LAU Joo Ming, PPA(P), PPA(G), PBS 64901003 ljm1@hdb.gov.sg -------------------------------------------------------------------------------- PA to Deputy Chief Executive Officer (Building) Mdm Tan Siew Keng 64901007 tsk5@hdb.gov.sg -------------------------------------------------------------------------------- Quality Service Manager Ms LAU Chay Yean, PPA(G) 1800-8663063 lcy2@hdb.gov.sg

To myself: http://app.sgdi.gov.sg/listing.asp?agency_...y_id=0000000118 Contact to call for any hdb faulty. Chief Executive Officer TAY Kim Poh, PPA(P) 64901001 hdbceo@hdb.gov.sg -------------------------------------------------------------------------------- PA to Chief Executive Officer Mdm TAN Swee Lan 64901005 tsl2@hdb.gov.sg -------------------------------------------------------------------------------- Deputy Chief Executive Officer (Estates & Corporate) Ms TAN Poh Hong, PPA(P), PBM, PBS 64901002 tph1@hdb.gov.sg -------------------------------------------------------------------------------- PA to Deputy Chief Executive Officer (Estates & Corporate) Ms KOH Bee Hong Cecilia 64901006 ck1@hdb.gov.sg -------------------------------------------------------------------------------- Deputy Chief Executive Officer (Building) LAU Joo Ming, PPA(P), PPA(G), PBS 64901003 ljm1@hdb.gov.sg -------------------------------------------------------------------------------- PA to Deputy Chief Executive Officer (Building) Mdm Tan Siew Keng 64901007 tsk5@hdb.gov.sg -------------------------------------------------------------------------------- Quality Service Manager Ms LAU Chay Yean, PPA(G) 1800-8663063 lcy2@hdb.gov.sg

Another news. 1 kid gana robbed at around 5pm + at blk26c (I think so) by 3 indian guys. Please take are of yourself and your family members. Dont walk to those dark places! Any suspicious pple lurking around, must report to the police. Please help each other to keep a look out to make our home a safe and fun to live in! Cheers!

Hi Merly I also bought a book shelves, tall storage box and telephone stand from scantek too. I will try to upload the pic over here...later tonight or tomorrow. HAPPY

If guys can supported with your pics, that will be great to the pple who is sourcing for id/contractors.

Hello MERLY, I got this storage bench from Scantek at Bukit Merah Central @ $99 per piece @ a discounted price. Original price is about $300+ (that is according to the scantek salesgirl). The top cushion is actually white in colour, but I use my bolster to cover it. I did not ask my id to make a 10ft storage bench as it easily cost above $1k. So I happen to chance on the Scantek sales. Right now, they are also having sales, I thnk is 50% sales.

Hi Princess What is LV?? HAPPY

Crap! My mbr toilet bowl jam again. Called my id and gonna send their plumber down again and dismantle the bowl and make it aligenment with the pipe. ID suspected this as he encountered more than 5 units already. Pay so much for the unit and get this kind of worksmanship from hdb main contractor!!!!!!!!!!

Check this out...stomp!! http://singaporeseen.stomp.com.sg/singapor...nt.jsp?id=28448

Hi JAZZ....I vaccum and mop the floor every saturday. Not really dusty but as my kids do their homework at the sofa causing the erasers bits to drop and also they eat anything sure drop something on the floor. That makes the floor dirty. But I just swipe it up will do. I also open all the window...so far, not much dusty. Good thing my next door neighbour already finished their tiles work! This few weeks cannot sleep in the afternoon, all those loud knocks and bangs!! Aiyo...sat coming....have not do the housework already tired! HAPPY

Hi YG...nice clock. Is it expensive? How much it cost? You drill and put it up yourself? Btw...(I am very lousy in looking at the pic direction), the mirror is your tv console feature wall? HAPPY

Go infor about the roof top garden. Around Sep, open ceremony.

Congrat for your new renovated house. Btw..how do you maintain the rug you bought? Thanks!!! HAPPY

Normally are those night shift taxi driver. You mean the 1st coffer shop or rather they wear t-shirt with no. 29?? I dont like that shop. I remembered last time they at blk29, the zi char stall...eeee...they use hand to take green chillies!!! And I even saw them use hand to play each other hand hair and then never wash take the hor fun!!!!!