paopei

Hi, please pm your ID. Thank you

Hi, could you please pm your contractor contact no?

Hi, could you pm me your ID contact no? thank you

We have our Mitsubishi Starmex inverter aircon about 2 yrs. We always clean the filter every 2 weeks and have general cleaning every 3 months. Yesterday after general cleaning, there is a bit noise "wush wush" from the blower. The service guy said that the aircon started to blocked and need chemical cleaning. But it is not even 2 years, so fast need chemical cleaning? Our daily usage about 10 hours and 12 hours for weekend. I thought if we have general cleaning every 3 months, the condition should be quite clean and no chemical cleaning needed until few years. Another question, how long do we need to clean the compressor? cos the company that I signed contract with said that it is up to the technician to check whether need to clean compressor or not. I mean if the guy is lazy then he can just don't do it? Is there any rule like at least every 6 months must clean the compressor? what is the effect if compressor is dirty? Thanks a lot for the reply cos I really have zero knowledge about this. Feel like the company that I have signed contract with for 2 years plus not really realiable. Quoted me $250 - 30 discount = $220 for chemical cleaning. I checked with other company is only $170-190 including topup gas R410. Feel disappointed cos just renew the contract yesterday. Haiz ...

Hi Eiffel, thanks for your reply. I sent to Strait Times but not sure whether they will post it or not. Posted in Hardwarezone forum too, sad to say but looks like guy there have different opinion. Looks like only people who can buy SQ tickets are allowed to have good service. Does Singaporean who take budget airline does not deserve to have understanding,emphathy from the airline staff? Only elite group who can afford SQ can have good service and can complain if they get bad service from SQ? If like that, forget about GEMS.

On 16 April 2010, I experienced the best and the worst service in Spore. The best service goes to the taxi driver SHB5099 from SMRT. Thanks to him I managed to reach airport at the critical time. SMRT should be proud to have him as SMRT staff. His willingness to help his customer is something that Jetstarasia's staff should learn about. Once again, thank you, Sir. The worst service is from Jetstarasia's staff, Ms Ely, her manager and two other colleagues. Their unsympathetic attitude, unwillingness to empathy and help customer simply tarnish Jetstarasia image,especially they are the frontline staff. At 5.20 pm I received a call that my mother's condition is not good and need emergency operation. As a child, I have duty to be by her side before operation as we do not know what is the outcome. After several error, I managed to book online Jetstar's ticket, departure at 8.20 pm. At 7.30 pm my husband at airport spoke to Ms Ely and requested twice for their help not to closed the system as I was rushing in the cab and would arrive soon. His request was rejected flatly eventhough at the same time, they processed other late passengers' boarding passes. Undeterred, I spoke through phone to Ms Ely at 7.35 pm explaining my condition and begged for her understanding. I told her that I would be able to arrive in 4 minutes and begged her again. She simply said" It's all depend on captain. You just come here. If the system is closed then closed" Thanks to SMRT taxi driver, I managed to arrive Changi airport at 7.40 pm and ran all the way to Jetstar counter. I asked "Can I make it?". To my dismay, the staff bluntly said" closed already". I do not know how to describe my feeling at that time. Worried overy my mother, anger, frustation ... At the end, I bang the counter and requested to speak to the manager. Again, nobody approached us. I pleaded them " My mother is dying there, I need to fly tonight. I have begged you. Even the taxi driver is kind enough to help me. What's wrong with you all?" After the commotion, they processed my tickets with unhappines showed clearly in their face. I would love to arrive airport in earliest time and board as usual without disturbing Jestarasia's staff as I know it is merely budget with no fancy services. However given my circumstances above, I can only try my very best to arrive in the earliest time. Ms Ely from Jetstarasia, you did not just fail to assist your customer. Your unwillingness to find out the truth and accuse the customer treated you like a dog is totally unacceptable. The reason why I bang the table is simply because I was helpless, frustated. Nobody from Jetstar were willing to assist me eventhough I have explained and begged the staff. Let me repeat, I have no intention to treat you all like a dog. Ms Ely, perhaps one day when your own parents are dying and you are in my position. Maybe you will be able to understand how I feel.

Oh, thanks a lot for the advice. Will check with Mitsubishi. So far none of GC staff bother to call me eventhough I have called the service hotline and feedback hotline. Their after sales service is .... (cannot find a word to describe anymore). This is really my last purchase from GC. Lucky nvr buy fridge and washing machine at the same time.

I not sure whether it consume more electric or not. But I feel being cheated. I do not think GC so good to gv better one to customer. They just wanna clear the old stock of system 4. Can someone kindly advise whether I can complain to Case?

We purchased Mitsubishi Starmex system 3, model MXY3A28VA from GC on 30 Aug'09 $2,850. Upgrade to armflx 1/2" $120 , upgrade copper 23 to 22 $60. Add 1+4 yrs warranty $359. Total all $3,568 (got $250 NTUC voucher). At that time the salesman told us that they do not have the stock for system 3. New stock will only come around end of Sep'09. I remember very well, that time I told him, never mind, we can wait. Last Thursday the customer serv called me and informed that the installation will be done at Sat, 22 Sep'09 and read the model no. That time, I was quite happy cos I thot the new stock come faster than what we expected. On 22 Sep'09, after the guy took down our old aircon, did piping 1/2 way, my husband checked the model of compressor and stated MXY4A28VA. Meaning they give us the compressor for system 4. I called the mgr of CCK but he just pushed the responsibility to salesman, said he will ask the salesman to call me back. Salesman did apologised for that and gave lots of excuses '- Mitsubishi give free upgrade to customer (I told him not to gv me this kind of rubbish. I order system 3 and I expect GC to gv me syst 3) - He doesn't know how come they gv us sytem 4 (if he doesn't know, who should know? Don't tell me GC can anyhow change customer order?) - He said we cannot wait (I told him straight that I have never called GC to query abt this aircon cos we can wait and we told him already on 30 Aug'09) - He kept telling me not to worry cos we have 5 yrs warranty (He just doesn;t understand the inconv caused to us if the aircon has any problem. Have warranty emaning can gv us the lousy unit, is it? Really wanna vomit blood) At the end I told him to give me system 3 as per my order. He said there is no stock and will contact me again. He nvr called me back but instead called the installer. Told him that he found system 3 compressor and will deliver to our place. They have already said no stock and suddenly can find 1 for me. How can I be sure that the unit is good unit and do not have quality problem? At the end, we have no choice but to accept the compressor system 4. However we are deeply disappointed and angry with GC for cheating us like this. I feel GC just wanna clear the stock for the syst 4 compressor. Without informing customer, it is the same as cheating. The workmanship is not good, they outsouce to 2 young men from JB. And our aircon in our MB is not cold. Tmrw Mistubishi will come check. It is really nightmare for us Tried calling their service hotline, the staff attitude is the same, "system 4 is better". Is it mean we have to thanks GC for giving us the syst 4? I told the service hotline officer, I order system 3 and I expect to get system 3. Is it common practice for GC to anyhow change customer order?" Asked the maanger to call me back pertaining this issue but so far till now, none of them bother to call me back. Thinking to write to Strait Times. I am really very very mad. I feel cheated by GC. After paying $3.5 k , I got all this rubbish. Can I dispute my payment? Can I go Case to complain GC? Thanks a lot for reading my long post. It is really nightmare ... This will be my last purchase from GC.

Can recommend me good contractor?

I plan to change my toilet bowl and bathroom basin. Can someone recommend good contractor? And roughly how much is the charges to change toilet bowl? And basin? Thank you so much. I have tried to read the previous post but somehow cannot find the answer. Thanks again