Hi Guys,

beware of service quality and delivery timing from univonna, Tradehub 21.

i ordered my sofa with delivery said between 1st march 5-7pm.

purposely took time off to wait for the delivery.

at time of speaking, have no delivery notification call received.

called back to the shop and seek the sale man, Walter for assistance.

in return, he say " is okay is okay, delivery will be made. sorry, sometime delivery will get delayed"

the last info i receive is delivery confirmed will be made around 9pm.

most disappointing is to hear no apology from the sale man and explained that we should expected such issue.

amazing timing when i have guest coming later.

will suggest others to make purchase with them in partial initial payment.

end payment upon receipt of goods.

any extreme delay of service will have deduction of payment.

Hi Guys,

beware of service quality and delivery timing from univonna, Tradehub 21.

i ordered my sofa with delivery said between 1st march 5-7pm.

purposely took time off to wait for the delivery.

at time of speaking, have no delivery notification call received.

called back to the shop and seek the sale man, Walter for assistance.

in return, he say " is okay is okay, delivery will be made. sorry, sometime delivery will get delayed"

the last info i receive is delivery confirmed will be made around 9pm.

most disappointing is to hear no apology from the sale man and explained that we should expected such issue.

amazing timing when i have guest coming later.

will suggest others to make purchase with them in partial initial payment.

end payment upon receipt of goods.

any extreme delay of service will have deduction of payment.

Hi, no one like to delay anything, if the delivery men can go home early after 7pm or 8pm just like you, i think they are most happy then you.

Only delay for 2 - 3 hours, you wanted to cut their payment and asked customer to beware this shop? come on, ask you heart!!!

Some time delay because of the customer before you, no one know... be fare to everybody..

Hi, no one like to delay anything, if the delivery men can go home early after 7pm or 8pm just like you, i think they are most happy then you.

Only delay for 2 - 3 hours, you wanted to cut their payment and asked customer to beware this shop? come on, ask you heart!!!

Some time delay because of the customer before you, no one know... be fare to everybody..

totally agree

Ya lor.. small thing also wanna cut ppls payment.. we singaporeans really one of a kind.. small thing kpkb.. I do furniture sales so I know.. customers spend a bit want cheap want green want big neh neh, when things go wrong scold u curse u..threaten to sue u.. like got president visit ur house.. all think customer is king.. be humble n learn to understand from ppls view.. didn't say sorry is wrong, but no need to cut ppl payment

relax leh guys,

don mention furniture, anything thats come late.. who also don want..

customer service not easy to do leh.